All skills A–Z
A listing of all skills in SFIA 8 from A to Z.
Title | skill_code | Description |
---|---|---|
Acceptance testing | BPTS | Validating systems, products, business processes or services to determine whether the acceptance criteria have been satisfied. |
Animation development | ADEV | Designing and developing animated and interactive systems such as games and simulations. |
Application support | ASUP | Delivering management, technical and administrative services to support and maintain live applications. |
Asset management | ASMG | Managing the full life cycle of assets from acquisition, operation, maintenance to disposal. |
Audit | AUDT | Delivering independent, risk-based assessments of the effectiveness of processes, the controls, and the compliance environment of an organisation. |
Availability management | AVMT | Ensuring that services deliver agreed levels of availability to meet the current and future needs of the business. |
Benefits management | BENM | Forecasting, planning and monitoring the emergence and effective realisation of anticipated benefits from projects and programmes. |
Business administration | ADMN | Managing and performing administrative services and tasks to enable individuals, teams and organisations to succeed in their objectives. |
Business intelligence | BINT | Developing, producing and delivering regular and one-off management information to provide insights and aid decision-making. |
Business modelling | BSMO | Producing abstract or distilled representations of real-world, business or gaming situations. |
Business process improvement | BPRE | Creating new and potentially disruptive approaches to performing business activities. |
Business situation analysis | BUSA | Investigating business situations to define recommendations for improvement action. |
Capacity management | CPMG | Ensuring that service components have the capacity and performance to meet current and planned business needs. |
Certification scheme operation | CSOP | Designing, developing and operating certification schemes, accreditations and credentials, including digital credentials or badges. |
Change control | CHMG | Assessing risks associated with proposed changes and ensuring changes to products, services or systems are controlled and coordinated. |
Competency assessment | LEDA | Assessing knowledge, skills, competency and behaviours by any means, whether formal or informal, against frameworks such as SFIA. |
Configuration management | CFMG | Planning, identifying, controlling, accounting for and auditing of configuration items (CIs) and their interrelationships. |
Consultancy | CNSL | Providing advice and recommendations, based on expertise and experience, to address client needs. |
Content authoring | INCA | Planning, designing and creating textual information, supported where necessary by graphical content. |
Content publishing | ICPM | Managing and continually improving the processes that collect, assemble and publish content. |
Continuity management | COPL | Developing, implementing and testing a business continuity framework. |
Contract management | ITCM | Managing and controlling the operation of formal contracts for the supply of products and services. |
Customer service support | CSMG | Managing and operating customer service or service desk functions. |
Data engineering | DENG | Designing, building, operationalising, securing and monitoring data pipelines and data stores. |
Data management | DATM | Developing and implementing plans, policies, and practices that control, protect and optimise the value of data assets. |
Data modelling and design | DTAN | Developing models and diagrams to represent and communicate data requirements and data assets. |
Data science | DATS | Applying mathematics, statistics, data mining and predictive modelling techniques to gain insights, predict behaviours and generate value from data. |
Data visualisation | VISL | Facilitating understanding of data by displaying concepts, ideas, and facts using graphical representations. |
Database administration | DBAD | Installing, configuring, monitoring, maintaining and improving the performance of databases and data stores. |
Database design | DBDS | Specifying, designing and maintaining mechanisms for storing and accessing data. |
Demand management | DEMM | Analysing and proactively managing business demand for new services or modifications to existing service features or volumes. |
Digital forensics | DGFS | Recovering and investigating material found in digital devices. |
Emerging technology monitoring | EMRG | Identifying and assessing new and emerging technologies, products, services, methods and techniques. |
Employee experience | EEXP | Enhancing employee engagement and ways of working, empowering employees and supporting their health and wellbeing. |
Enterprise and business architecture | STPL | Aligning an organisation's technology strategy with its business mission, strategy, and processes and documenting this using architectural models. |
Facilities management | DCMA | Planning, designing and managing the buildings, space and facilities which, collectively, make up the IT estate. |
Feasibility assessment | FEAS | Defining, evaluating and describing business change options for financial, technical and business feasibility, and strategic alignment. |
Financial management | FMIT | Supporting the effective use and control of financial resources. |
Governance | GOVN | Defining and operating a framework for making decisions, managing stakeholder relationships, and identifying legitimate authority. |
Hardware design | HWDE | Specifying a hardware design model for a defined system architecture. |
High-performance computing | HPCC | Using advanced computer systems and special programming techniques to solve complex computational problems. |
Incident management | USUP | Coordinating responses to incident reports, minimising negative impacts and restoring service as quickly as possible. |
Information assurance | INAS | Protecting against and managing risks related to the use, storage and transmission of data and information systems. |
Information management | IRMG | Planning, implementing and controlling the full life cycle management of digitally organised information and records. |
Information security | SCTY | Defining and operating a framework of security controls and security management strategies. |
Information systems coordination | ISCO | Coordinating information and technology strategies where the adoption of a common approach would benefit the organisation. |
Innovation | INOV | Identifying, prioritising, incubating and exploiting opportunities provided by information, communication and digital technologies. |
Investment appraisal | INVA | Assessing the attractiveness of possible investments or projects. |
IT infrastructure | ITOP | Deploying, configuring and operating IT Infrastructure. |
Knowledge management | KNOW | Managing vital knowledge to create value for the organisation. |
Learning and development management | ETMG | Delivering management, advisory and administrative services to support the development of knowledge, skills and competencies. |
Learning delivery | ETDL | Transferring knowledge, developing skills and changing behaviours using a range of techniques, resources and media. |
Learning design and development | TMCR | Designing and developing resources to transfer knowledge, develop skills and change behaviours. |
Machine learning | MLNG | Developing systems that learn through experience and by the use of data. |
Marketing | MKTG | Researching, analysing and stimulating potential or existing markets for products and services. |
Measurement | MEAS | Developing and operating a measurement capability to support agreed organisational information needs. |
Methods and tools | METL | Ensuring methods and tools are adopted and used effectively throughout the organisation. |
Network design | NTDS | Designing communication networks to support strategic and operational requirements and producing network strategies, architectures, policies and related documentation. |
Network support | NTAS | Providing maintenance and support services for communications networks. |
Numerical analysis | NUAN | Creating, analysing, implementing, testing and improving algorithms for numerically solving mathematical problems. |
Organisation design and implementation | ORDI | Planning, designing and implementing an integrated organisation structure and culture. |
Organisational capability development | OCDV | Providing leadership, advice and implementation support to assess organisational capabilities and to identify, prioritise and implement improvements. |
Organisational change management | CIPM | Planning, designing and implementing activities to transition the organisation and people to the required future state. |
Organisational facilitation | OFCL | Supporting workgroups to implement principles and practices for effective teamwork across organisational boundaries and professional specialisms. |
Penetration testing | PENT | Testing the effectiveness of security controls by emulating the tools and techniques of likely attackers. |
Performance management | PEMT | Improving organisational performance by developing the performance of individuals and workgroups to meet agreed objectives with measurable results. |
Personal data protection | PEDP | Implementing and operating a framework of controls and management strategies to promote compliance with personal data legislation. |
Portfolio management | POMG | Developing and applying a management framework to define and deliver a portfolio of programmes, projects and/or ongoing services. |
Portfolio, programme and project support | PROF | Providing support and guidance on portfolio, programme and project management processes, procedures, tools and techniques. |
Problem management | PBMG | Managing the life cycle of all problems that have occurred or could occur in delivering a service. |
Product management | PROD | Managing and developing products or services through their full life cycle from inception, growth, maturity, decline to retirement. |
Professional development | PDSV | Facilitating the professional development of individuals in line with their career goals and organisational requirements. |
Programme management | PGMG | Identifying, planning and coordinating a set of related projects and activities in support of specific business strategies and objectives. |
Programming/software development | PROG | Developing software components to deliver value to stakeholders. |
Project management | PRMG | Delivering agreed outcomes from projects using appropriate management techniques, collaboration, leadership and governance. |
Quality assurance | QUAS | Assuring, through ongoing and periodic assessments and reviews, that the organisation’s quality objectives are being met. |
Quality management | QUMG | Defining and operating a management framework of processes and working practices to deliver the organisation's quality objectives. |
Radio frequency engineering | RFEN | Designing, installing and maintaining radio frequency based devices and software. |
Real-time/embedded systems development | RESD | Designing and developing reliable real-time software typically within embedded systems. |
Release and deployment | RELM | Applying the processes, systems and functions required to make new and changed services and features available for use. |
Requirements definition and management | REQM | Managing requirements through the entire delivery and operational life cycle. |
Research | RSCH | Systematically creating new knowledge by data gathering, innovation, experimentation, evaluation and dissemination. |
Resourcing | RESC | Acquiring, deploying and onboarding resources. |
Risk management | BURM | Planning and implementing organisation-wide processes and procedures for the management of risk to the success or integrity of the enterprise. |
Safety assessment | SFAS | Assessing safety-related software and hardware systems to determine compliance with standards and required levels of safety integrity. |
Safety engineering | SFEN | Applying appropriate methods to assure safety during all life cycle phases of safety-related systems developments. |
Sales support | SSUP | Providing advice and support to the sales force, customers and sales partners. |
Scientific modelling | SCMO | Applying computer simulation and other forms of computation to solve real-world problems in scientific disciplines. |
Security operations | SCAD | Delivering management, technical and administrative services to implement security controls and security management strategies. |
Selling | SALE | Finding prospective customers and working with them to identify needs, influence purchase decisions and enhance future business opportunities. |
Service acceptance | SEAC | Managing the process to obtain formal confirmation that service acceptance criteria have been met. |
Service catalogue management | SCMG | Providing a source of consistent information about available services and products to customers and users. |
Service level management | SLMO | Agreeing targets for service levels and assessing, monitoring, and managing the delivery of services against the targets. |
Software configuration | PORT | Designing and deploying software product configurations into software environments or platforms. |
Software design | SWDN | Specifying and designing software to meet defined requirements by following agreed design standards and principles. |
Solution architecture | ARCH | Developing and communicating a multi-dimensional solution architecture to deliver agreed business outcomes. |
Sourcing | SORC | Managing, or providing advice on, the procurement or commissioning of products and services. |
Specialist advice | TECH | Providing authoritative advice and direction in a specialist area. |
Stakeholder relationship management | RLMT | Influencing stakeholder attitudes, decisions, and actions for mutual benefit. |
Storage management | STMG | Planning, implementing and optimising the technologies and processes used for data storage. |
Strategic planning | ITSP | Creating and maintaining a strategy to align organisational actions, plans and resources with business objectives. |
Subject formation | SUBF | Specifying, designing and developing curricula within a structured and systematic education environment. |
Supplier management | SUPP | Aligning the organisation’s supplier performance objectives and activities with sourcing strategies and plans, balancing costs, efficiencies and service quality. |
Sustainability | SUST | Providing advice, assistance and leadership to enable the organisation to minimise negative environmental impact. |
System software | SYSP | Installing, managing, controlling, deploying and maintaining infrastructure systems software, to meet operational needs and service levels. |
Systems and software life cycle engineering | SLEN | Establishing and deploying an environment for developing, continually improving, and securely operating software and systems products and services. |
Systems design | DESN | Designing systems to meet specified requirements and agreed systems architectures. |
Systems development management | DLMG | Planning, estimating and executing systems development work to time, budget and quality targets. |
Systems installation and removal | HSIN | Installing and testing, or decommissioning and removing, systems or system components. |
Systems integration and build | SINT | Planning, implementing and controlling activities to synthesise system components to create operational systems, products or services. |
Teaching | TEAC | Delivering and assessing curricula in a structured and systematic education environment. |
Technology service management | ITMG | Managing the provision of technology-based services to meet defined organisational needs. |
Testing | TEST | Investigating products, systems and services to assess behaviour and whether this meets specified or unspecified requirements and characteristics. |
Threat intelligence | THIN | Developing and sharing actionable insights on current and potential security threats to the success or integrity of an organisation. |
User experience analysis | UNAN | Understanding the context of use for systems, products and services and specifying user experience requirements and design goals. |
User experience design | HCEV | Producing design concepts and prototypes for user interactions with and experiences of a product, system or service. |
User experience evaluation | USEV | Validating systems, products or services against user experience goals, metrics and targets. |
User research | URCH | Identifying users' behaviours, needs and motivations using observational research methods. |
Vulnerability assessment | VUAS | Identifying and classifying security vulnerabilities in networks, systems and applications and mitigating or eliminating their impact. |
Vulnerability research | VURE | Conducting applied research to discover, evaluate and mitigate new or unknown security vulnerabilities and weaknesses. |
Workforce planning | WFPL | Estimating the demand for people and skills and planning the supply needed to meet that demand. |