Resourcing RESC

Acquiring, deploying and onboarding resources.

Guidance notes

Resources include — but are not limited to — salaried employees, temporary staff, consultants and contractors. Resourcing may be undertaken for departments, teams, projects, or individual roles.

Activities may include — but are not limited to:

  • recruiting, selecting, deploying, onboarding and transitioning resources
  • assessing candidates using methods such as — but not limited to — interviews, assessment centres, CV/resume review, tests, exercises
  • ensuring compliance with relevant statutory or external regulations and codes of good practice
  • measuring the effectiveness of resourcing approaches using methods such as — but not limited to — retention analysis, media and supplier assessment, customer satisfaction and validation of selection methods.

Resourcing: Level 3

Supports managers and teams in resourcing and recruitment activities.

Uses recommended tools for planning, scheduling and tracking resourcing activity.

Provides guidance on resource management and recruitment software, procedures, processes, tools and techniques.

Resourcing: Level 4

Facilitates and supports the execution of resourcing activities in collaboration with managers and teams.

Analyses resource requests to determine tasks, skills and effort required. Creates and communicates open positions internally and externally. Conducts interviews and assessments using a planned format and structure.

Implements internal resource allocation matching skills to tasks. Contributes to transitioning of resources, complying with relevant statutory or external regulations and codes of practice.

Resourcing: Level 5

Plans and manages the acquisition and deployment of resources to meet specific needs and ongoing demand.

Defines and manages the implementation of resourcing processes and tools. Advises on available options and customises resourcing approach to meet requirements. Adheres to standards, statutory or external regulations and codes of practice and ensures compliance.

Engages with external parties in support of resourcing plans.

Measures effectiveness of resourcing processes and implements improvements.

Resourcing: Level 6

Defines the resourcing approach for a significant part of the organisation in line with workforce plans and strategic business goals.

Communicates the resourcing approach and obtains organisational commitment. Advises on standards, statutory or external regulations and codes of practice and ensures compliance.

Maintains a strong external network and supplier framework to support sourcing and acquiring resources.

Leads the development of plans and budget to ensure that the organisation has appropriately skilled resources to meet organisational objectives and commitments. Reviews the ongoing success and effectiveness of resource management processes.