The global skills and competency framework for the digital world

Release and deployment RELM

Applying the processes, systems and functions required to make new and changed services and features available for use.

Guidance notes

Activities may include — but are not limited to:

  • packaging and deploying software changes and updates for release into a live environment
  • managing continuous delivery/deployment using automation tools for containerisation and orchestration
  • using package management tools or application lifecycle management tools for software dependency, version and library control
  • combining changes to form a release that delivers a new service or updates an existing service
  • adhering to established safety, security and quality standards
  • enabling the controlled and effective handover to operational management and the user community.


Defined at these levels: 3 4 5 6

Release and deployment: Levels 1-2

This skill is not typically observed when working at these levels of responsibility.

Release and deployment: Level 3

Uses approved tools and techniques for specific deployment activities.

Administers the recording of activities, logging of results and documents technical activities undertaken.

Release and deployment: Level 4

Assesses and analyses release components for input to release scheduling.

Maintains and administers tools and methods for software delivery, deployment and configuration.

Maintains release processes and procedures.

Release and deployment: Level 5

Leads the assessment, analysis, planning and design of release packages, including assessment of risk.

Liaises with business and technology teams on release scheduling and communication of progress. Conducts post-release reviews.

Ensures that release processes and procedures are applied and that releases can be rolled back as needed.

Identifies, evaluates and manages the adoption of appropriate release and deployment techniques, processes and automation tools.

Release and deployment: Level 6

Sets the release policy for the organisation in the context of both development and production/operations.

Implements processes, tools, and resources to ensure that the transition of services, service components and packages are planned and compliant.

Ensures that test, validation and configuration management are included in all release and deployment activities.

Provides authorisation for critical release activity and point of escalation.

Release and deployment: Level 7

This skill is not typically observed when working at this level of responsibility.