Continuity management COPL


The development, implementation and testing of a business continuity framework. Identification of potential threats and their business impact. Development of plans and procedures to respond to an incident and ensure critical business functions can continue with a planned level of disruption.

Guidance notes

Continuity management skills are applied to develop organisational resilience and ensure an acceptable level of service can be restored after a disruption.  Disruptions have a variety of causes, such as - but not limited to - cyber attacks, data breaches, organised crime, fires, floods, natural disasters, pandemics, health emergencies, supply chain failure.

Continuity management: Level 6


Sets the strategy for continuity management across the organisation. Secures organisational commitment, funding and resources for continuity management. Leads continuity management exercises. Communicates the policy, governance, scope, and roles involved in continuity management. Has defined authority and accountability for the actions and decisions for continuity management

Continuity management: Level 5


Manages the development, implementation and testing of continuity management plans. Manages the relationship with individual and teams who have authority for critical business processes and supporting systems. Evaluates the critical risks and identifies priority areas for improvement. Designs and implements a testing strategy to ensure that continuity plans and procedures address exposure to risk and that agreed levels of continuity can be maintained.

Continuity management: Level 4


Contributes to the development of continuity management plans. Identifies information and communication systems that support the critical business processes. Coordinates the business impact analysis and the assessment of risks. Coordinates the planning, designing, and testing of contingency plans

Continuity management: Level 3


Applies structured approach to develop and document the detail for a continuity plan. Maintains documentation of business continuity and disaster recovery plans. Supports development of a test plan and implementation of continuity management exercises.

Continuity management: Level 2


Maintains records of all related testing and training and ensures the availability of all documentation. Records the actions taken and the consequences following an incident, for a lesson-learned report.