SFIA View: SFIAv9 Digital transformation view

Skills at a glance

Skills by category

Category	Skill	Levels
Digital strategy, innovation and leadership	Strategic planning ITSP				4	5	6	7
	Stakeholder relationship management RLMT				4	5	6	7
	Innovation management INOV					5	6	7
	Enterprise and business architecture STPL					5	6	7
	Emerging technology monitoring EMRG				4	5	6
	Organisational change management CIPM		2	3	4	5	6
	Governance GOVN						6	7
	Risk management BURM		2	3	4	5	6	7
	Portfolio management POMG					5	6	7
	Benefits management BENM			3	4	5	6
	Investment appraisal INVA				4	5	6
	Financial management FMIT				4	5	6
Digital culture, skills and capabilities	Organisational capability development OCDV					5	6	7
	Job analysis and design JADN			3	4	5
	Organisation design and implementation ORDI			3	4	5	6	7
	Organisational change enablement OCEN				4	5	6
	Workforce planning WFPL				4	5	6
	Competency assessment LEDA		2	3	4	5	6
	Learning design and development TMCR		2	3	4	5
	Knowledge management KNOW		2	3	4	5	6	7
	Performance management PEMT				4	5	6
	Employee experience EEXP				4	5	6
	Sourcing SORC		2	3	4	5	6	7
	Supplier management SUPP		2	3	4	5	6	7
Business analysis and process improvement	Business situation analysis BUSA		2	3	4	5	6
	Business process improvement BPRE		2	3	4	5	6	7
	Requirements definition and management REQM		2	3	4	5	6
	Feasibility assessment FEAS		2	3	4	5	6
	Business modelling BSMO		2	3	4	5	6
	Process testing PRTS	1	2	3	4	5	6
AI and data	Artificial intelligence (AI) and data ethics AIDE			3	4	5	6
	Data analytics DAAN		2	3	4	5	6	7
	Data science DATS		2	3	4	5	6
	Data engineering DENG		2	3	4	5	6
	Machine learning MLNG		2	3	4	5	6
	Data visualisation VISL		2	3	4	5
	Data management DATM		2	3	4	5	6
	Data modelling and design DTAN		2	3	4	5
	Database administration DBAD		2	3	4	5
	Database design DBDS		2	3	4	5
	Information management IRMG			3	4	5	6	7
	Records management RMGT	1	2	3	4	5
	Information and data compliance PEDP				4	5	6
User centred design	User research URCH		2	3	4	5	6
	Accessibility and inclusion ACIN		2	3	4	5	6
	User experience analysis UNAN		2	3	4	5
	User experience design HCEV		2	3	4	5	6
	User experience evaluation USEV		2	3	4	5	6
	Content design and authoring INCA	1	2	3	4	5	6
	Graphic design GRDN	1	2	3	4	5
	User acceptance testing BPTS		2	3	4	5	6
Customer experience management	Customer experience CEXP		2	3	4	5	6
	Customer engagement and loyalty CELO			3	4	5	6
	Customer service support CSMG	1	2	3	4	5	6
	Service level management SLMO		2	3	4	5	6	7
	Service catalogue management SCMG		2	3	4	5
	Financial analysis FIAN		2	3	4	5	6
	Market research MRCH			3	4	5	6
Delivery and implementation	Product management PROD		2	3	4	5	6
	Delivery management DEMG			3	4	5	6
	Project management PRMG				4	5	6	7
	Programme management PGMG						6	7
	Quality management QUMG		2	3	4	5	6	7
	Portfolio, programme and project support PROF		2	3	4	5	6
	Demand management DEMM				4	5	6
	Measurement MEAS		2	3	4	5	6
Software engineering/DevOps	Programming/software development PROG		2	3	4	5	6
	Software design SWDN		2	3	4	5	6
	Systems design DESN		2	3	4	5	6
	Systems and software lifecycle engineering SLEN			3	4	5	6	7
	Systems integration and build SINT		2	3	4	5	6
	Software configuration PORT		2	3	4	5	6
	Functional testing TEST	1	2	3	4	5	6
	Non-functional testing NFTS	1	2	3	4	5	6
	Systems development management DLMG				4	5	6	7
	Application support ASUP		2	3	4	5
Cloud computing	Technology service management ITMG					5	6	7
	Solution architecture ARCH				4	5	6
	Infrastructure design IFDN		2	3	4	5	6
	Network design NTDS		2	3	4	5	6
	Infrastructure operations ITOP	1	2	3	4	5
	System software administration SYSP		2	3	4	5
	Continuity management COPL		2	3	4	5	6
	Storage management STMG		2	3	4	5	6
	Release management RELM		2	3	4	5	6
	Deployment DEPL		2	3	4	5	6
	Cost management COMG		2	3	4	5	6
Cybersecurity	Information security SCTY		2	3	4	5	6	7
	Security operations SCAD	1	2	3	4	5	6
	Incident management USUP	1	2	3	4	5	6
	Identity and access management IAMT	1	2	3	4	5	6
	Vulnerability assessment VUAS		2	3	4	5
	Penetration testing PENT		2	3	4	5	6
	Threat intelligence THIN		2	3	4	5	6