The global skills and competency framework for the digital world

Deployment DEPL


Transitioning software from development to live usage, managing risks and ensuring it works as intended.

SFIA 9 is in development

  • SFIA 9 beta due in early July 2024
  • SFIA 9 planned for publication October 2024

This is a prototype for a new skill in SFIA 9. 

Disclaimer - prototypes/new skills may be substantially modified prior to launch or may never be released.

Guidance notes


Activities may include, but are not limited to:

  • moving new or changed components to testing, staging, and live environments
  • managing deployments using appropriate approaches (e.g., phased, continuous delivery)
  • maintaining secure locations for components awaiting deployment 
  • using deployment tools and techniques to ensure consistent and repeatable deployments, supporting governance, audit and change management
  • monitoring and troubleshooting deployment processes
  • rolling back deployments in case of issues or failures
  • ensuring the availability, performance, and security of deployed components
  • collaborating with release management and other teams 
  • considering supplier-controlled deployments and their impact on the organisation's environment

Understanding the responsibility levels of this skill

Where lower levels are not defined...

  • Specific tasks and responsibilities are not defined because the skill requires a higher level of autonomy, influence, and complexity in decision-making than is typically expected at these levels. You can use the essence statements to understand the generic responsibilities associated with these levels.

Where higher levels are not defined...

  • Responsibilities and accountabilities are not defined because these higher levels involve strategic leadership and broader organisational influence that goes beyond the scope of this specific skill. See the essence statements.

Developing skills and demonstrating responsibilities related to this skill

The defined levels show the incremental progression in skills and reponsibilities.

Where lower levels are not defined...

You can develop your knowledge and support others who do have responsibility in this area by:

  • Learning key concepts and principles related to this skill and its impact on your role
  • Performing related skills (see the related SFIA skills)
  • Supporting others with tasks (generic examples are provided by the essence statements for each level)

Where higher levels are not defined...

  • You can progress by developing related skills which are better suited to higher levels of organisational leadership.


Defined at these levels: 2 3 4 5 6

Show/hide extra descriptions and levels.

Level 1

Level 1 - Follow: Essence of the level: Performs routine tasks under close supervision, follows instructions, and requires guidance to complete their work. Learns and applies basic skills and knowledge.

Deployment: Level 2

Level 2 - Assist: Essence of the level: Provides assistance to others, works under routine supervision, and uses their discretion to address routine problems. Actively learns through training and on-the-job experiences.


Assists in deploying software releases and updates under guidance and supervision.

Follows defined deployment processes and procedures and uses deployment tools and techniques.

Monitors deployed applications and reports issues. Assists in rolling back deployments when necessary,

Deployment: Level 3

Level 3 - Apply: Essence of the level: Performs varied tasks, sometimes complex and non-routine, using standard methods and procedures. Works under general direction, exercises discretion, and manages own work within deadlines. Proactively enhances skills and impact in the workplace.


Deploys software releases and updates to production environments.

Uses deployment tools and techniques to ensure consistent deployments. Monitors and troubleshoots deployment processes.

Performs rollbacks of deployments in case of issues or failures.

Collaborates with release management and operations teams.

Deployment: Level 4

Level 4 - Enable: Essence of the level: Performs diverse complex activities, supports and supervises others, works autonomously under general direction, and contributes expertise to deliver team objectives.


Plans and executes deployments of complex software releases and updates.

Manages continuous deployment using automation tools and techniques. Develops and maintains deployment processes, procedures, and scripts.

Monitors and optimises deployment processes for efficiency and reliability. Ensures the availability, performance, and security of deployed applications.

Collaborates with cross-functional teams.

Deployment: Level 5

Level 5 - Ensure, advise: Essence of the level: Provides authoritative guidance in their field and works under broad direction. Accountable for achieving workgroup objectives and managing work from analysis to execution and evaluation.


Designs and implements deployment approaches, processes and automation tools for the organisation.

Oversees the deployment of critical and large-scale software. Ensures deployment processes align with organisational standards and best practices.

Continuously improves deployment processes and automation capabilities.

Defines monitoring and alert strategies for deployed applications.

Deployment: Level 6

Level 6 - Initiate, influence: Essence of the level: Has significant organisational influence, makes high-level decisions, shapes policies, demonstrates leadership, fosters organizational collaboration, and accepts accountability in key areas.


Defines organisational deployment strategies, policies, and standards.

Aligns deployment practices with overall operations and service delivery goals.

Ensures the availability of resources and tools for effective deployment.

Drives the adoption of new deployment techniques and technologies. Collaborates with senior stakeholders to ensure deployments meet business strategies and objectives.

Level 7

Level 7 - Set strategy, inspire, mobilise: Essence of the level: Operates at the highest organisational level, determines overall organisational vision and strategy, and assumes accountability for overall success.