The global skills and competency framework for the digital world


These are all the skills.


Identifying, prioritising, incubating and exploiting opportunities provided by information, communication and digital technologies.


Systematically creating new knowledge by data gathering, innovation, experimentation, evaluation and dissemination.

Demand management

Analysing and proactively managing business demand for new services or modifications to existing service features or volumes.


Developing and operating a measurement capability to support agreed organisational information needs.


Providing advice, assistance and leadership to enable the organisation to minimise negative environmental impact.

Threat intelligence

Developing and sharing actionable insights on current and potential security threats to the success or integrity of an organisation.


Defining and operating a framework for making decisions, managing stakeholder relationships, and identifying legitimate authority.