The global skills and competency framework for the digital world

Skills

These are all the skills.

Strategic planning

Creating and maintaining organisational-level strategies to align overall business plans, actions and resources with high-level business objectives.

Innovation management

Identifying, prioritising, incubating and exploiting opportunities provided by information, communication and digital technologies.

Formal research

Systematically creating new knowledge by data gathering, innovation, experimentation, evaluation and dissemination.

Demand management

Analysing and proactively managing business demand for new services or modifications to existing service features or volumes.

Financial management

Managing the effective use and control of financial resources to support business strategies, compliance and risk mitigation.

Measurement

Developing and operating a measurement capability to support agreed organisational information needs.

Sustainability

Advising and leading sustainability initiatives to reduce environmental impact and ensure compliance with relevant standards and regulations.

Threat intelligence

Developing and sharing actionable insights on current and potential security threats to the success or integrity of an organisation.

Governance

Defining and operating frameworks for decision-making, risk management, stakeholder relationships and compliance with organisational and regulatory obligations.