The global skills and competency framework for the digital world

Information systems coordination ISCO

(unchanged)

Coordinating information and technology strategies where the adoption of a common approach would benefit the organisation.

SFIA 9 is in development

  • SFIA 9 planned for publication October 2024.
  • The content of this skill may change before publication.

Guidance notes

(modified)

This skill is typically applied within a large organisation in which information and technology strategy function is devolved to autonomous units, or within a collaborative enterprise of otherwise independent organisations. 

This skill is typically applied in large organisations with devolved information, data, technology, digital, cybersecurity functions or in collaborative enterprises of independent organisations.

Activities may include, but are not limited to:

  • developing and implementing strategies for coordinated deployment across multiple business units, such as, standardising hardware procurement, aligning software licensing and unifying cloud adoption approaches
  • facilitating communication and collaboration between autonomous units
  • identifying opportunities for shared services and integration
  • coordinating enterprise-wide cybersecurity strategies and practices
  • aligning initiatives with overall business objectives
  • promoting standardisation of processes and technologies where beneficial
  • managing cross-functional projects and initiatives
  • evaluating and recommending enterprise-wide solutions
  • developing governance frameworks for coordinated management of digital, data and technology.

Understanding the responsibility levels of this skill

Where lower levels are not defined...
  • Specific tasks and responsibilities are not defined because the skill requires a higher level of autonomy, influence, and complexity in decision-making than is typically expected at these levels. You can use the essence statements to understand the generic responsibilities associated with these levels.
Where higher levels are not defined...
  • Responsibilities and accountabilities are not defined because these higher levels involve strategic leadership and broader organisational influence that goes beyond the scope of this specific skill. See the essence statements.

Developing skills and demonstrating responsibilities related to this skill

The defined levels show the incremental progression in skills and responsibilities.

Where lower levels are not defined...

You can develop your knowledge and support others who do have responsibility in this area by:

  • Learning key concepts and principles related to this skill and its impact on your role
  • Performing related skills (see the related SFIA skills)
  • Supporting others who are performing higher level tasks and activities
Where higher levels are not defined...
  • You can progress by developing related skills which are better suited to higher levels of organisational leadership.

Show/hide extra descriptions and levels.

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Levels of responsibility for this skill

Information systems coordination: Level 6

Level 6 - Initiate, influence: Essence of the level: Has significant organisational influence, makes high-level decisions, shapes policies, demonstrates leadership, promotes organisational collaboration, and accepts accountability in key areas.

(modified)

Maintains awareness of the global needs of the organisation.

Promotes the benefits that a common approach to technology deployment will bring to the entire organisation.

Coordinates and collaborates with others on the promotion, acquisition, development and implementation of information systems and services.

Information systems coordination: Level 7

Level 7 - Set strategy, inspire, mobilise: Essence of the level: Operates at the highest organisational level, determines overall organisational vision and strategy, and assumes accountability for overall success.

(modified)

Establishes the organisation's strategy for managing information and communicates the policies, standards, procedures and methods necessary to implement the strategy.

Coordinates all aspects of management of the lifecycle of information systems.

Represents the interests of the entire organisation to general management and external bodies on matters relating to information strategy.