Business modelling BSMO

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Producing abstract or distilled representations of real-world, business or gaming situations.

SFIA 9 is in development

SFIA 9 beta due in early July 2024
SFIA 9 planned for publication October 2024

Guidance notes

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Predominantly focused on the representation of processes, roles, data, organisation and time. Models may be used to represent a subject at varying levels of detail and decomposition.

Business models are typically created to communicate and provide insights about existing, conceptual or proposed scenarios. As such, they are likely to be working models that allow comparisons of alternative outcomes based on changing inputs and parameters.

This skill shouldn't be applied to the creation of all diagrams related to describing and explaining business concepts. Refer to other SFIA skills, including — but not limited to — Business situation analysis, Data design and modelling, Enterprise and business architecture, Organisation design.

Understanding the responsibility levels of this skill

Where lower levels are not defined...

Specific tasks and responsibilities are not defined because the skill requires a higher level of autonomy, influence, and complexity in decision-making than is typically expected at these levels. You can use the essence statements to understand the generic responsibilities associated with these levels.

Where higher levels are not defined...

Responsibilities and accountabilities are not defined because these higher levels involve strategic leadership and broader organisational influence that goes beyond the scope of this specific skill. See the essence statements.

Developing skills and demonstrating responsibilities related to this skill

The defined levels show the incremental progression in skills and reponsibilities.

Where lower levels are not defined...

You can develop your knowledge and support others who do have responsibility in this area by:

Learning key concepts and principles related to this skill and its impact on your role
Performing related skills (see the related SFIA skills)
Supporting others with tasks (generic examples are provided by the essence statements for each level)

Where higher levels are not defined...

You can progress by developing related skills which are better suited to higher levels of organisational leadership.

Levels

Defined at these levels:

Click to learn why SFIA skills are not defined at all 7 levels.

Show/hide extra descriptions and levels.

Level 1

Level 1 - Follow: Essence of the level: Performs routine tasks under close supervision, follows instructions, and requires guidance to complete their work. Learns and applies basic skills and knowledge.

Business modelling: Level 2

Level 2 - Assist: Essence of the level: Provides assistance to others, works under routine supervision, and uses their discretion to address routine problems. Actively learns through training and on-the-job experiences.

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Understands the purpose and benefits of modelling.

Uses established techniques, as directed, to model simple subject areas with clearly-defined boundaries.

May assist in more complex modelling activities.

Develops models under the guidance of subject matter experts.

Business modelling: Level 3

Level 3 - Apply: Essence of the level: Performs varied tasks, sometimes complex and non-routine, using standard methods and procedures. Works under general direction, exercises discretion, and manages own work within deadlines. Proactively enhances skills and impact in the workplace.

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Conversant with techniques covering the full range of modelling situations.

Models current and desired scenarios as directed. Selects appropriate modelling techniques for meeting assigned objectives.

Gains agreement from subject matter experts on models produced.

Reviews resulting models with stakeholders and resolves identified issues.

Business modelling: Level 4

Level 4 - Enable: Essence of the level: Performs diverse complex activities, supports and supervises others, works autonomously under general direction, and contributes expertise to deliver team objectives.

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Conducts advanced modelling activities for significant change programmes and across multiple business functions.

Has in-depth knowledge of organisation-specific techniques.

Plans own modelling activities, selecting appropriate techniques and the correct level of detail for meeting assigned objectives. May contribute to discussions about the choice of modelling approach.

Obtains input from and communicates modelling results to senior managers for agreement.

Business modelling: Level 5

Level 5 - Ensure, advise: Essence of the level: Provides authoritative guidance in their field and works under broad direction. Accountable for achieving workgroup objectives and managing work from analysis to execution and evaluation

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Produces models in support of the business strategy.

Has in-depth knowledge of a broad range of industry-wide modelling techniques. Advises on the choice of techniques and approaches and influences customers accordingly.

Develops bespoke models for unusual contexts.

Responsible for planning and coordinating team modelling activities and for ensuring the quality of their work.

Business modelling: Level 6

Level 6 - Initiate, influence: Essence of the level: Has significant organisational influence, makes high-level decisions, shapes policies, demonstrates leadership, fosters organizational collaboration, and accepts accountability in key areas.

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Defines modelling standards and quality targets for an organisation.

Has continuing responsibility for the maintenance of models for a designated function.

Initiates organisation-wide modelling improvement activities and obtains customer buy-in to general changes.

May represent own organisation as a modelling expert in industry initiatives.

Level 7

Level 7 - Set strategy, inspire, mobilise: Essence of the level: Operates at the highest organisational level, determines overall organisational vision and strategy, and assumes accountability for overall success