The global skills and competency framework for the digital world


The degree of personal discretion and independence you have in your role.

This is a prototype for SFIA 9. It is subject to change before publication.

Guidance notes

At lower levels, you will work under close or general direction, executing tasks based on predefined methods. As the levels, the autonomy increases, allowing you to initiate your tasks, make substantial decisions, and even set organizational objectives. In simple terms, it's about how much you can act on your own without needing supervision.

See also

Level 1 - Follow

Follows instructions and works under close direction. Receives specific instructions and guidance, has work closely reviewed. Uses little discretion in attending to enquiries.  Is expected to seek guidance in unexpected situations. 

Level 2 - Assist

Works under routine direction. Receives instructions and guidance, has work regularly reviewed.

Level 3 - Apply

Works under general direction. Receives guidance and has work reviewed at agreed milestones. 

Level 4 - Enable

Works under general direction within a clear framework of accountability. Exercises considerable personal responsibility and autonomy. 

Level 5 - Ensure, advise

Works under broad direction. Work is self-initiated, consistent with agreed operational and budgetary requirements for meeting allocated technical and/or group objectives. 

Level 6 - Initiate, influence

Guides high level decisions and strategies within the organisation’s overall policies and objectives. Has defined authority and accountability for actions and decisions within a significant area of work, including technical, financial and quality aspects.

Level 7 - Set strategy, inspire, mobilise

Defines and leads the organisation’s vision and strategy within over-arching business objectives. Is fully accountable for actions taken and decisions made, both by self and others to whom responsibilities have been assigned.