The global skills and competency framework for the digital world

Creativity CRTY Beta

Generating and applying innovative ideas to enhance processes, solve problems and drive organisational success.

SFIA 9 is in development

  • SFIA 9 planned for publication October 2024
  • This is subject to change before publication.

Guidance notes

Creativity in SFIA represents a progression from basic idea generation to driving strategic innovation. It involves:

  • generating novel ideas and solutions
  • applying innovative thinking to improve processes
  • solving complex problems creatively
  • encouraging and facilitating creative thinking in others
  • developing a culture of innovation
  • aligning creative initiatives with organisational strategy.

Effective creativity encompasses imaginative thinking, problem-solving skills and challenging conventional approaches. It thrives in environments that encourage calculated risk-taking and value innovative ideas.

As professionals advance, their role shifts from contributing to creative processes to inspiring and leading innovation at a strategic level. This evolution underscores the growing importance of creative thinking in driving organisational success and navigating complex challenges across various disciplines.

Level 1 - Follow

  • Participates in the generation of new ideas when prompted. 

Level 2 - Assist

  • Applies creative thinking to suggest new ways to approach a task and solve problems.

Level 3 - Apply

  • Applies and contributes to creative thinking techniques to contribute new ideas for their own work and for team activities.

Level 4 - Enable

  • Applies, facilitates and develops creative thinking concepts and finds alternative ways to approach team outcomes.

Level 5 - Ensure, advise

  • Creatively applies innovative thinking and design practices in identifying solutions that will deliver value for the benefit of the customer/stakeholder.

Level 6 - Initiate, influence

  • Creatively applies a wide range of new ideas and effective management techniques to achieve results that align with organisational strategy.

Level 7 - Set strategy, inspire, mobilise

  • Champions creativity and innovation in driving strategy development to enable business opportunities.