Collaboration COLL
Working effectively with others, sharing resources and efforts to achieve common goals.
SFIA 9 is in development
- SFIA 9 planned for publication October 2024
- This is subject to change before publication.
Guidance notes
Collaboration in SFIA represents a progression from basic team interaction to strategic partnerships and stakeholder management. It involves:
- working cooperatively with others
- sharing information, resources and efforts
- achieving common goals
- navigating interpersonal dynamics
- facilitating cross-functional teamwork
- building influential relationships.
Effective collaboration encompasses communication, perspective-taking, and the ability to align diverse viewpoints towards common objectives. It also involves creating an environment that encourages knowledge sharing and collective problem-solving. As professionals advance, their collaborative skills increasingly shape organisational culture, drive innovation and enhance the organisation's ability to navigate complex challenges.
Level 1 - Follow
- Works mostly on their own tasks and interacts with their immediate team only. Develops an understanding of how their work supports others.
Level 2 - Assist
- Understands the need to collaborate with their team and considers user/customer needs.
Level 3 - Apply
- Understands and collaborates on the analysis of user/customer needs and represents this in their work.
Level 4 - Enable
- Facilitates collaboration between stakeholders who share common objectives.
- Engages with and contributes to the work of cross-functional teams to ensure that user/customer needs are being met throughout the deliverable/scope of work.
Level 5 - Ensure, advise
- Facilitates collaboration between stakeholders who have diverse objectives.
- Ensures collaborative ways of working throughout all stages of work to meet user/customer needs.
- Builds effective relationships across the organisation and with customers, suppliers and partners.
Level 6 - Initiate, influence
- Leads collaboration with a diverse range of stakeholders across competing objectives within the organisation.
- Builds strong, influential connections with key internal and external contacts at senior management/technical leader level
Level 7 - Set strategy, inspire, mobilise
- Drives collaboration, engaging with leadership stakeholders ensuring alignment to corporate vision and strategy.
- Builds strong, influential relationships with customers, partners and industry leaders.