Collaboration
Level 1 - Follow
- Works mostly on their own tasks and interacts with their immediate team only. Develops an awareness how their work supports others.
Level 2 - Assist
- Aware of need to collaborate with team and represent users/customer needs.
Level 3 - Apply
- Understands and collaborates on the analysis of user/customer needs and represents this in their work.
Level 4 - Enable
- Facilitates collaboration between stakeholders who share common objectives.
- Engages with and contributes to the work of cross-functional teams to ensure that customers and user needs are being met throughout the deliverable/scope of work.
Level 5 - Ensure, advise
- Facilitates collaboration between stakeholders who have diverse objectives.
- Ensures collaborative ways of working throughout all stages of work to meet customer/users’ needs. Builds effective relationships across the organisation and with customers, suppliers and partners.
Level 6 - Initiate, influence
- Leads collaboration with a diverse range of stakeholders across competing objectives within the organisation.
- Initiates influential relationships with internal and external customers, suppliers and partners at senior management level, including industry leaders.
Level 7 - Set strategy, inspire, mobilise
- Drives collaboration, engaging with leadership stakeholders ensuring alignment to corporate vision and strategy.
- Builds strong, influential relationships with customers, partners and industry leaders.