SFIA View: Technology management
Technology management
Technology service management ITMG
Managing the provision of technology-based services to meet defined organisational needs.
Application support ASUP
Delivering management, technical and administrative services to support and maintain live applications.
IT infrastructure ITOP
Deploying, configuring and operating IT Infrastructure.
System software SYSP
Installing, managing, controlling, deploying and maintaining infrastructure systems software, to meet operational needs and service levels.
Network support NTAS
Providing maintenance and support services for communications networks.
Systems installation and removal HSIN
Installing and testing, or decommissioning and removing, systems or system components.
Configuration management CFMG
Planning, identifying, controlling, accounting for and auditing of configuration items (CIs) and their interrelationships.
Release and deployment RELM
Applying the processes, systems and functions required to make new and changed services and features available for use.
Storage management STMG
Planning, implementing and optimising the technologies and processes used for data storage.
Facilities management DCMA
Planning, designing and managing the buildings, space and facilities which, collectively, make up the IT estate.