The global skills and competency framework for the digital world

Digital mindset

Level 1 - Follow [prototype]

  • Has basic digital skills to learn and use applications, processes and tools for their role. 

Level 2 - Assist [prototype]

  • Has sufficient digital skills for their role; understands and uses appropriate methods, tools, applications and processes. 

Level 3 - Apply [prototype]

  • Explores and applies relevant digital tools and skills for their role.
  • Understands and effectively applies appropriate methods, tools, applications and processes. 

Level 4 - Enable [prototype]

  • Maximises the capabilities of applications for their role and evaluates and supports the use of new technologies and digital tools.
  • Selects appropriately from, and assesses the impact of change to applicable standards, methods, tools, applications and processes relevant to own specialism. 

Level 5 - Ensure, advise [prototype]

  • Recognises and evaluates the organisational impact of new technologies and digital services.
  • Implements new and effective practices. Advises on available standards, methods, tools, applications and processes relevant to group specialism(s) and can make appropriate choices from alternatives. 

Level 6 - Initiate, influence [prototype]

  • Leads the enhancement of the organisation’s digital capabilities. Identifies and endorses opportunities to adopt new technologies and digital services.
  • Leads digital governance and compliance with relevant legislation and the need for products and services.

Level 7 - Set strategy, inspire, mobilise [prototype]

  • Leads the development of the organisation’s digital DNA and the transformational vision.  Advances capability and/or exploitation of technology within one or more organisations through a deep understanding of the industry and the implications of emerging technologies.
  • Accountable for assessing how laws and regulations impact organisational objectives and its use of digital, data and technology capabilities.