The global skills and competency framework for the digital world

Generic attributes, business skills and behavioural factors

The generic attributes of autonomy, influence, and complexity, along with the knowledge required and business skills/behavioural factors, collectively define the level of responsibility, detailing both the behaviours necessary for effectiveness and the specific knowledge needed at each level of responsibility.


The reach and impact of your decisions and actions, both within and outside the organization.


The depth and breadth of understanding required to perform role-specific tasks and activities effectively.


Generating and applying new ideas to improve processes, solve problems, and drive organisational success.


Guiding and influencing others, aligning actions with strategic objectives to drive positive change and team development.


Taking an organised and systematic approach to arranging tasks and resources to meet objectives.

Problem solving

Analysing and addressing challenges, applying logical methods to develop and implement effective solutions.