The global skills and competency framework for the digital world

Generic attributes, business skills and behavioural factors

All levels 1-7 of the generic attributes and business skills/behavioural factors.

The generic attributes of autonomy, influence, and complexity, along with the knowledge required and business skills/behavioural factors, collectively define the level of responsibility, detailing both the behaviours necessary for effectiveness and the specific knowledge needed at each level of responsibility.

Autonomy

The level of independence, discretion and accountability for results in your role.

Influence

The reach and impact of your decisions and actions, both within and outside the organisation.

Knowledge

The depth and breadth of understanding required to perform and influence work effectively.

Collaboration

Working effectively with others, sharing resources and coordinating efforts to achieve shared objectives.

Communication

Exchanging information, ideas and insights clearly to enable mutual understanding and cooperation.

Improvement mindset

Continuously identifying opportunities to refine work practices, processes, products, or services for greater efficiency and impact.

Creativity

Generating and applying innovative ideas to enhance processes, solve problems and drive organisational success.

Decision-making

Applying critical thinking to evaluate options, assess risks and select the most appropriate course of action.

Leadership

Guiding and influencing individuals or teams to align actions with strategic goals and drive positive outcomes.

Planning

Taking a systematic approach to organising tasks, resources and timelines to meet defined goals.

Problem-solving

Analysing challenges, applying logical methods and developing effective solutions to overcome obstacles.

Adaptability

Adjusting to change and persisting through challenges at personal, team and organisational levels.

Security, privacy and ethics

Ensuring the protection of sensitive information, upholding privacy of data and individuals, and demonstrating ethical conduct within and outside the organisation.