The global skills and competency framework for the digital world

Adaptability ADAP

Adjusting to change and persisting through challenges at personal, team and organisational levels.

Guidance notes

Adaptability and resilience in SFIA represent a progression from personal flexibility to shaping organisational agility. It involves:

  • being open to change and new ways of working
  • adjusting to different team dynamics and work requirements
  • adopting new methods and technologies proactively
  • enabling others to adapt to challenges
  • leading teams through transitions
  • driving significant organisational changes
  • embedding adaptability into organisational culture.

Effective adaptability and resilience encompass openness to change, proactive learning and the ability to maintain focus on objectives during transitions. It also involves supporting others through change and creating an environment where innovation and flexibility thrive.

As professionals advance, their ability to drive and manage change increasingly shapes organisational resilience and long-term success in dynamic environments.

Level 1 - Follow

  • Accepts change and is open to new ways of working.

Level 2 - Assist

  • Adjusts to different team dynamics and work requirements.
  • Participates in team adaptation processes.

Level 3 - Apply

  • Adapts and is responsive to change and shows initiative in adopting new methods or technologies.

Level 4 - Enable

  • Enables others to adapt and change in response to challenges and changes in the work environment.

Level 5 - Ensure, advise

  • Leads adaptations to changing business environments.
  • Guides teams through transitions, maintaining focus on organisational objectives.

Level 6 - Initiate, influence

  • Drives organisational adaptability by initiating and leading significant changes. Influences change management strategies at an organisational level.

Level 7 - Set strategy, inspire, mobilise

  • Champions organisational agility and resilience.
  • Embeds adaptability into organisational culture and strategic planning.