Delivery and implementation

Managing and developing products or services throughout their full lifecycle, from inception through growth, maturity, and decline, to retirement.

Ensuring successful delivery of new or updated products and services through effective leadership and collaboration within defined delivery cycles.

Delivering agreed project outcomes by aligning appropriate management techniques, collaboration, leadership and governance to specific project and organisational contexts.

Identifying, planning and coordinating a set of related projects and activities in support of specific business strategies and objectives.

Defining and operating a management framework of processes and working practices to deliver the organisation's quality objectives.

Providing support and guidance on portfolio, programme and project management processes, procedures, tools and techniques.

Analysing and proactively managing business demand for new services or modifications to existing service features or volumes.

Developing and operating a measurement capability to support agreed organisational information needs.