The global skills and competency framework for the digital world

Information management IRMG

(modified)

Enabling the effective management and use of information assets.

This is a prototype for SFIA 9. It is subject to change before publication.

Guidance notes

(modified)

Information assets represent information deemed valuable by an organisation and may be held in many forms including — but not limited to — digital documents, printed material, microform, e-mail, chats and websites. Information may be structured or unstructured and may be created by internal or external sources.

Specific laws and regulations may require organisations to maintain records of certain business activities and transactions for a minimum period.

Activities may include — but are not limited to:

  • identifying, classifying, processing information that is used to support decision-making, business processes and digital services
  • developing innovative ways of managing the information assets of the organisation
  • governance of how information is used to support decision-making, business processes and digital services
  • ensuring information can be discovered and delivered in line organisational policies and practices
  • developing and promoting strategies and policies for the design of information architectures, structures and taxonomies
  • implementing systems of cataloguing, metadata, indexing, and classification standards and methods used to organise information





Levels

Defined at these levels: 3 4 5 6 7

Information management: Levels 1-2

This skill is not typically observed when working at these levels of responsibility.

Information management: Level 3

(new)

Supports teams and individuals to identify and organise information assets and repositories, in line with policy and practices.

Conducts routine searches for non-sensitive information needed to support organisational decision making.

Supports users to find and access information resources based on their requirements and approved access.

Information management: Level 4

(modified)

Enables the organisation to organise, control and discover information assets.

Supports the organisation to identify, catalogue and categorise information types and information repositories, in line with information management strategies and practices.

Enables users to find information through appropriate use of metadata and search tools.

Provides advice and guidance to enable good information management practices to be adopted across the organisation.

Information management: Level 5

(modified)

Ensures implementation of information and records management policies and standard practice. Communicates the benefits and value of information management.

Plans effective information storage, sharing and publishing within the organisation. Develops organisational taxonomy for information assets.

Provides expert advice and guidance to enable the organisation to get maximum value from its information assets.

Assesses issues that might prevent the organisation from making maximum use of its information assets. Contributes to the development of policy, standards and procedures for compliance with relevant legislation.

Information management: Level 6

(modified)

Leads and plans activities to communicate and implement information management strategies and policies.

Develops organisational policies, standards, and guidelines for information management.

Ensures that the information required to support the organisation is defined, and devises information management processes.

Coordinates internal and externally sourced information resources to meet specific business objectives.

Information management: Level 7

(modified)

Establishes and communicates the organisation's information management strategy.

Specifies at a strategic level the information needed to support the business strategy and business functions.

Directs information resources to create value for stakeholders.

Accountable for compliance with regulations, standards and codes of good practice relating to all aspects of information management.