Stakeholder management

(unchanged)

Managing, or providing advice on, the procurement or commissioning of products and services.

(unchanged)

Aligning the organisation’s supplier performance objectives and activities with sourcing strategies and plans, balancing costs, efficiencies and service quality.

(modified)

Managing and operating formal contracts, addressing supplier and client needs in product and service provision.

(unchanged)

Influencing stakeholder attitudes, decisions, and actions for mutual benefit.

(unchanged)

Managing and operating customer service or service desk functions.

(unchanged)

Managing and performing administrative services and tasks to enable individuals, teams and organisations to succeed in their objectives.