SFIA View: Stakeholder management
Stakeholder management
None
Sourcing SORC
Managing, or providing advice on, the procurement or commissioning of products and services.
Supplier management SUPP
Aligning the organisation’s supplier performance objectives and activities with sourcing strategies and plans, balancing costs, efficiencies and service quality.
Contract management ITCM
Managing and operating formal contracts, addressing supplier and client needs in product and service provision.
Stakeholder relationship management RLMT
Systematically analysing, managing and influencing stakeholder relationships to achieve mutually beneficial outcomes through structured engagement.
Customer service support CSMG
Managing and operating customer service or service desk functions.
Business administration ADMN
Managing and performing administrative services and tasks to enable individuals, teams and organisations to succeed in their objectives.