SFIA Specialist
Zdenek Kvapil
Zdenek Kvapil, is a SFIA Accredited Consultant and CEO and founder of Q4IT company
Zdenek Kvapil is a specialist consultant based in Czech Republic
Website: http://www.Q4IT.
About Zdenek Kvapil
- Zdenek Kvapil
Has more than 20 years’ experience in IT from international corporates to SMB, 10+ years in implementing IT Service management principles. Helping IT department to implement ITIL® principles using pragmatic and experience driven approach. As ITSM domain as fundamentally depended on quality of IT personnel, skills assessment and identification of skill gaps is starting point to any ITSM project - is its vital component and must be synchronized with any ITSM initiative.
Delivering SFIA projects in different company sizes and business areas.
Author of IT Quality Index – book defining what IT Quality is and how to measure it. ISBN: 9789401802420
Measurement of IT quality with IT Quality Index framework – Accredited IT Quality Expert - Accredited SFIA consultant
- Accredited ITIL® trainer – delivering all levels of ITIL courses - Foundation / Intermediate / Expert
- Program director of international IT conference – IT Strategy and Digital Forum International – www.itSDFI.com
- Senior consultant advising with IT Strategy and IT management
- Accredited IT Quality Expert - AITQE
- Managing consultant in Q4IT- accredited ITIL training organization
- CEO and founder of Q4IT company
Contact: Zdenek Kvapil, senior consultant and trainer
Company: Q4IT, www.Q4IT.eu
Email: [email protected]
Phone: +420 602 203 156
Base: Brno, Výstaviště 405/1, Czech republic
Area served: Czech and Slovak republic - Brno, Prague, Ostrava, Bratislava
CV: http://www.q4it.eu/workshops/Kvapil_SFIA_profile.pdf
http://cz.linkedin.com/in/zdenekkvapil