SFIA View: Secure infrastructure management
Secure infrastructure management
(unchanged)
Technology service management ITMG
(unchanged)
Managing the provision of technology-based services to meet defined organisational needs.
Infrastructure operations ITOP
(modified)
Provisioning, deploying, configuring, operating and optimising technology infrastructure across physical, virtual and cloud-based environments.
Network support NTAS
(unchanged)
Providing maintenance and support services for communications networks.
Database administration DBAD
(modified)
Installing, configuring, monitoring, maintaining databases and data stores, ensuring performance and security and adapting to evolving technologies.
Release management RELM
(modified)
Managing the release of new and updated services into production, ensuring alignment with business objectives and compliance standards.
Deployment DEPL
(new)
Transitioning software from development to live usage, managing risks and ensuring it works as intended.
Storage management STMG
(modified)
Provisioning, configuring and optimising on-premises and cloud-based storage solutions, ensuring data availability, security and alignment with business objectives.
System software administration SYSP
(modified)
Installing, managing and maintaining operating systems, data management, office automation and utility software across various infrastructure environments.