SFIA View: Secure infrastructure management
Secure infrastructure management
Technology service management ITMG
Managing the provision of technology-based services to meet defined organisational needs.
Infrastructure operations ITOP
Provisioning, deploying, configuring, operating and optimising technology infrastructure across physical, virtual and cloud-based environments.
Network support NTAS
Providing maintenance and support services for communications networks.
Database administration DBAD
Installing, configuring, monitoring, maintaining databases and data stores, ensuring performance and security and adapting to evolving technologies.
Release management RELM
Managing the release of new and updated services into production, ensuring alignment with business objectives and compliance standards.
Deployment DEPL
Transitioning software from development to live usage, managing risks and ensuring it works as intended.
Storage management STMG
Provisioning, configuring and optimising on-premises and cloud-based storage solutions, ensuring data availability, security and alignment with business objectives.
System software administration SYSP
Installing, managing and maintaining operating systems, data management, office automation and utility software across various infrastructure environments.