Technology management

Managing the provision of technology-based services to meet defined organisational needs.

Delivering management, technical and administrative services to support and maintain live applications.

Provisioning, deploying, configuring, operating and optimising technology infrastructure across physical, virtual and cloud-based environments.

Installing, managing and maintaining operating systems, data management, office automation and utility software across various infrastructure environments.

Providing maintenance and support services for communications networks.

Installing and testing, or decommissioning and removing, systems or system components.

Planning, identifying, controlling, accounting for and auditing of configuration items (CIs) and their interrelationships.

Managing the release of new and updated services into production, ensuring alignment with business objectives and compliance standards.

Transitioning software from development to live usage, managing risks and ensuring it works as intended.

Provisioning, configuring and optimising on-premises and cloud-based storage solutions, ensuring data availability, security and alignment with business objectives.

Planning, designing and managing the buildings, space and facilities which, collectively, make up the IT estate.