The global skills and competency framework for the digital world

SFIA 9 generic attributes - directory

The generic attributes of autonomy, influence, and complexity, along with the knowledge required and business skills/behavioural factors, collectively define the level of responsibility, detailing both the behaviours necessary for effectiveness and the specific knowledge needed at each level of responsibility.

Title Description Short code
Autonomy The level of independence, discretion and accountability for results in your role. AUTO
Influence The reach and impact of your decisions and actions, both within and outside the organisation. INFL
Complexity The range and intricacy of tasks and responsibilities that come with your role. COMP
Knowledge The depth and breadth of understanding required to perform and influence work effectively. KNGE
Collaboration Working effectively with others, sharing resources and coordinating efforts to achieve shared objectives. COLL
Communication Exchanging information, ideas and insights clearly to enable mutual understanding and cooperation. COMM
Improvement mindset Continuously identifying opportunities to refine work practices, processes, products, or services for greater efficiency and impact. IMPM
Creativity Generating and applying innovative ideas to enhance processes, solve problems and drive organisational success. CRTY
Decision-making Applying critical thinking to evaluate options, assess risks and select the most appropriate course of action. DECM
Digital mindset Embracing and effectively using digital tools and technologies to enhance performance and productivity. DIGI
Leadership Guiding and influencing individuals or teams to align actions with strategic goals and drive positive outcomes. LEAD
Learning and development Continuously acquiring new knowledge and skills to enhance personal and organisational performance. LADV
Planning Taking a systematic approach to organising tasks, resources and timelines to meet defined goals. PLAN
Problem-solving Analysing challenges, applying logical methods and developing effective solutions to overcome obstacles. PROB
Adaptability Adjusting to change and persisting through challenges at personal, team and organisational levels. ADAP
Security, privacy and ethics Ensuring the protection of sensitive information, upholding privacy of data and individuals, and demonstrating ethical conduct within and outside the organisation. SCPE