The global skills and competency framework for the digital world

Systems installation and removal HSIN

Installing and testing, or decommissioning and removing, systems or system components.

Revision notes

Updates for SFIA 9

  • Minor readability changes only
  • You can move to SFIA 9 when you are ready - SFIA 8 skill descriptions will still be available to use.
  • Previous SFIA assessments or skills mapping are not impacted by this change.

Guidance notes

Systems or systems components may include, but are not limited to, hardware, software, cabling, wiring and monitoring equipment.

Activities may include, but are not limited to:

  • developing and following plans and instructions in accordance with agreed standards
  • adhering to established safety, security and quality standards
  • testing of hardware and software components, resolution of malfunctions and recording of results
  • documenting the details of hardware and software installed so that configuration management records can be updated
  • safe disconnection, decommissioning and removal of systems or system components.

Understanding the responsibility levels of this skill

Where lower levels are not defined...
  • Specific tasks and responsibilities are not defined because the skill requires a higher level of autonomy, influence, and complexity in decision-making than is typically expected at these levels. You can use the essence statements to understand the generic responsibilities associated with these levels.
Where higher levels are not defined...
  • Responsibilities and accountabilities are not defined because these higher levels involve strategic leadership and broader organisational influence that goes beyond the scope of this specific skill. See the essence statements.

Developing skills and demonstrating responsibilities related to this skill

The defined levels show the incremental progression in skills and responsibilities.

Where lower levels are not defined...

You can develop your knowledge and support others who do have responsibility in this area by:

  • Learning key concepts and principles related to this skill and its impact on your role
  • Performing related skills (see the related SFIA skills)
  • Supporting others who are performing higher level tasks and activities
Where higher levels are not defined...
  • You can progress by developing related skills which are better suited to higher levels of organisational leadership.

Show/hide extra descriptions and levels.

Levels of responsibility for this skill

1 2 3 4 5

Systems installation and removal: Level 1

Level 1 - Follow: Essence of the level: Performs routine tasks under close supervision, follows instructions, and requires guidance to complete their work. Learns and applies basic skills and knowledge.

Follows agreed procedures to perform simple installations, replace consumable items and check the correct working of installations.

Documents and reports on work done.

Systems installation and removal: Level 2

Level 2 - Assist: Essence of the level: Provides assistance to others, works under routine supervision, and uses their discretion to address routine problems. Actively learns through training and on-the-job experiences.

Installs or removes system components using supplied installation instructions and tools.

Conducts standard tests and contributes to investigations of problems and faults.

Confirms the correct working of installations.

Documents results in accordance with agreed procedures.

Systems installation and removal: Level 3

Level 3 - Apply: Essence of the level: Performs varied tasks, sometimes complex and non-routine, using standard methods and procedures. Works under general direction, exercises discretion, and manages own work within deadlines. Proactively enhances skills and impact in the workplace.

Installs or removes hardware and/or software, using supplied installation instructions and tools, including handover to the client.

Uses standard procedures and diagnostic tools to test installations, correct problems, and document results.

Records details of all components that have been installed and removed. Assists users and follows agreed procedures for further help or escalation.

Contributes to the development of installation procedures and standards.

Systems installation and removal: Level 4

Level 4 - Enable: Essence of the level: Performs diverse complex activities, supports and guides others, delegates tasks when appropriate, works autonomously under general direction, and contributes expertise to deliver team objectives.

Undertakes or supervises complex installations and de-installations of systems or components, including handover to the client.

Develops procedures and standards for installation and handover to maintain and improve the installation service.

Schedules installation work around client priorities and resource availability.

Ensures adherence to established safety and quality procedures.

Systems installation and removal: Level 5

Level 5 - Ensure, advise: Essence of the level: Provides authoritative guidance in their field and works under broad direction. Accountable for delivering significant work outcomes, from analysis through execution to evaluation.

Takes responsibility for installation and/or decommissioning projects.

Provides effective team leadership, including information flow to and from the customer during project work.

Develops and implements quality plans and method statements.

Monitors the effectiveness of installations and ensures appropriate recommendations for change are made.