SFIA View: Cloud infrastructure and operations
Cloud infrastructure and operations
IT infrastructure ITOP
Deploying, configuring and operating IT Infrastructure.
System software SYSP
Installing, managing, controlling, deploying and maintaining infrastructure systems software, to meet operational needs and service levels.
Network design NTDS
Designing communication networks to support strategic and operational requirements and producing network strategies, architectures, policies and related documentation.
Network support NTAS
Providing maintenance and support services for communications networks.
Storage management STMG
Planning, implementing and optimising the technologies and processes used for data storage.
Database administration DBAD
Installing, configuring, monitoring, maintaining and improving the performance of databases and data stores.
Availability management AVMT
Ensuring that services deliver agreed levels of availability to meet the current and future needs of the business.
Configuration management CFMG
Planning, identifying, controlling, accounting for and auditing of configuration items (CIs) and their interrelationships.
Change control CHMG
Assessing risks associated with proposed changes and ensuring changes to products, services or systems are controlled and coordinated.