The global skills and competency framework for the digital world

SFIA View: Cloud infrastructure and operations

Cloud infrastructure and operations

IT infrastructure ITOP

Deploying, configuring and operating IT Infrastructure.

System software SYSP

Installing, managing, controlling, deploying and maintaining infrastructure systems software, to meet operational needs and service levels.

Network design NTDS

Designing communication networks to support strategic and operational requirements and producing network strategies, architectures, policies and related documentation.

Network support NTAS

Providing maintenance and support services for communications networks.

Storage management STMG

Planning, implementing and optimising the technologies and processes used for data storage.

Database administration DBAD

Installing, configuring, monitoring, maintaining and improving the performance of databases and data stores.

Availability management AVMT

Ensuring that services deliver agreed levels of availability to meet the current and future needs of the business.

Configuration management CFMG

Planning, identifying, controlling, accounting for and auditing of configuration items (CIs) and their interrelationships.

Change control CHMG

Assessing risks associated with proposed changes and ensuring changes to products, services or systems are controlled and coordinated.