Skills
These are all the skills.
User experience evaluation
Validating systems, products or services against user experience goals, metrics and targets.
Content design and authoring
Planning, designing and creating content that meets user-centred and organisational needs, encompassing textual information, graphical content and multimedia elements.
Content publishing
Managing processes to collect, assemble and publish content across various channels to meet organisational and audience needs.
Knowledge management
Systematically capturing, developing and leveraging vital knowledge to create value and enhance organisational performance.
Graphic design
Creating and applying visual concepts to communicate ideas, enhance aesthetics and improve user experience across digital and print media.
Scientific modelling
Applying computer simulation and other forms of computation to solve real-world problems in scientific disciplines.
Numerical analysis
Creating, analysing, implementing, testing and improving algorithms for numerically solving mathematical problems.
High-performance computing
Using advanced computer systems and special programming techniques to solve complex computational problems.
Technology service management
Managing the provision of technology-based services to meet defined organisational needs.
Application support
Delivering management, technical and administrative services to support and maintain live applications.
Infrastructure operations
Provisioning, deploying, configuring, operating and optimising technology infrastructure across physical, virtual and cloud-based environments.
System software administration
Installing, managing and maintaining operating systems, data management, office automation and utility software across various infrastructure environments.
Network support
Providing maintenance and support services for communications networks.
Systems installation and removal
Installing and testing, or decommissioning and removing, systems or system components.
Configuration management
Planning, identifying, controlling, accounting for and auditing of configuration items (CIs) and their interrelationships.
Release management
Managing the release of new and updated services into production, ensuring alignment with business objectives and compliance standards.
Deployment
Transitioning software from development to live usage, managing risks and ensuring it works as intended.
Storage management
Provisioning, configuring and optimising on-premises and cloud-based storage solutions, ensuring data availability, security and alignment with business objectives.
Facilities management
Planning, designing and managing the buildings, space and facilities which, collectively, make up the IT estate.
Service level management
Agreeing targets for service levels and assessing, monitoring and managing the delivery of services against the targets.