The global skills and competency framework for the digital world

Learning and development management ETMG

The provision of learning and development processes (including learning management systems) in order to develop the professional, business and/or technical skills required by the organisation.

Moving to SFIA 8 

There is an updated version of this skill for SFIA 8. 

  • SFIA 7 skill descriptions will remain available for you to use 
  • Previous SFIA assessments are not impacted by this change. 


Defined at these levels: 3 4 5 6 7

Learning and development management: Levels 1-2

This skill is not typically observed or practiced at these levels of responsibility and accountability.

Learning and development management: Level 3

Contributes to the maintenance and updates of training records and training catalogue.

Learning and development management: Level 4

Contributes to the development and maintenance of a catalogue of learning and development resources. Books and organises learning events. Updates and controls training records, including attainment of certificates and accreditations.

Learning and development management: Level 5

Manages the provision of learning and development, ensuring optimum use of resources. Maintains, publicises and promotes catalogue of learning and development activities. Ensures that courses are up to date and accredited (when required). Arranges facilities and schedules with learning and development providers as appropriate.

Learning and development management: Level 6

Determines the learning and development programme and delivery mechanisms needed to grow staff skills in line with business needs. Identifies appropriate accreditation and qualification paths, applicable to individuals within the organisation. Evaluates learning outcomes. Manages the development and provision of all learning, taking account of the strategic aims of the employing organisation.

Learning and development management: Level 7

Develops and controls the learning & development strategy for the organisation, ensuring the needs of the organisation are met, both at strategic and tactical level.