Skills
These are all the skills.
Sales support
Providing advice and support to the sales force, customers and sales partners.
Job analysis and design [prototype]
Planning, analysing, and designing job roles and structures to align with organisational goals and culture.
Bid/proposal management
Managing preparation and submission of bids and proposals for contracts, grants, projects, or services.
Identity and access management
Manages identity verification and access permissions within organizational systems and environments.
Records management
Planning, implementing and managing the full life cycle of organisational records.
Accessibility and inclusion [prototype]
Driving accessibility and inclusion in services and products.
Delivery management [prototype]
Ensuring successful delivery of new or updated products and services through effective leadership and collaboration within defined delivery cycles.
Budgeting and forecasting [prototype]
Developing and managing financial budgets and forecasts to enable effective decision-making and resource allocation.
Cost management [prototype]
Planning, controlling and analysing costs to enable the effective use of financial resources.
Financial analysis [prototype]
Conducting in-depth analysis of financial data to derive insights and support decision-making.
Data analytics
Enabling data-driven decision making by extracting, analysing and communicating insights from structured and unstructured data.
Deployment
Transitioning software from development to live usage, managing risks and ensuring it works as intended.
Non-functional testing
Investigating products, systems and services to assess behaviour and whether this meets specified or unspecified non-functional requirements and characteristics
AI and data ethics [prototype]
Implementing and promoting ethical practices in the design, development, deployment, and use of AI and data technologies.
Market research
Gathering, analysing, and interpreting data about markets, customers, and competitors to inform business decisions and strategies.
Marketing campaign management
Executing, monitoring, and optimising marketing campaigns across various channels to engage target audiences and achieve desired outcomes.
Brand management
Developing and managing a brand strategy to establish, enhance, and sustain brand identity, positioning, and value aligned with organisational goals.
Customer Experience
Ensuring the delivery of high-quality interactions and experiences that meet customer expectations across all touchpoints and channels.
Customer engagement and loyalty
Developing and executing strategies to attract, engage, and retain customers through targeted communications, experiences, and loyalty initiatives.
Analytical classification and coding
Interpreting information and assigning classifications or labels based on domain-specific knowledge, standards, and guidelines to enable data analysis and use.