Adopt agile practices

Managing and developing products or services throughout their full lifecycle, from inception through growth, maturity, and decline, to retirement.

Ensuring successful delivery of new or updated products and services through effective leadership and collaboration within defined delivery cycles.

Delivering agreed project outcomes by aligning appropriate management techniques, collaboration, leadership and governance to specific project and organisational contexts.

Defining, evaluating and describing business change options for financial, technical and business feasibility and strategic alignment.

Validating systems, products, business processes or services to determine whether the acceptance criteria have been satisfied.

Managing requirements through the entire delivery and operational lifecycle.

Ensuring the delivery of high-quality interactions and experiences that meet customer expectations across all touchpoints and channels.

Understanding the context of use for systems, products and services and specifying user experience requirements and design goals.

Producing design concepts and prototypes for user interactions and experiences of a product, system or service.

Validating systems, products or services against user experience goals, metrics and targets.

Developing software components to deliver value to stakeholders.

Designing systems to meet specified requirements and agreed systems architectures.

Planning, designing and implementing activities to transition the organisation and people to the required future state.

Assessing documented and undocumented process flows within a product, system or service against business needs through investigation and testing.

Assessing systems and services to evaluate performance, security, scalability and other non-functional qualities against requirements or expected standards.

Assessing specified or unspecified functional requirements and characteristics of products, systems and services through investigation and testing.