The global skills and competency framework for the digital world

Service design

How SFIA supports service design.

Thanks to Mick Angel who has taken the lead on ...

Thanks to contributors including - Sam Gormley, Raj Shemar, Tarun Patel, 

Note - "service design" has been a SFIA sub-category since SFIA v4 (2008)

This was introduced to reflect the structure of ITIL v3.

Service design as a professional discipline and as a role has changed since then.
ITIL has moved on also and with ITIL v4 - their definition of service design has changed considerably.

Mick Angel Tarun Patel Sam Gormley Raj Shemar