Service design
How SFIA supports service design.
Thanks to Mick Angel who has taken the lead on ...
- creating a change request
- collating Service Design resources,
- and curating a summary definition
- mapping service design activities and artefacts to SFIA skills and
- getting feedback from the other service designers.
Thanks to contributors including - Sam Gormley, Raj Shemar, Tarun Patel,
Note - "service design" has been a SFIA sub-category since SFIA v4 (2008)
This was introduced to reflect the structure of ITIL v3.
Service design as a professional discipline and as a role has changed since then.
ITIL has moved on also and with ITIL v4 - their definition of service design has changed considerably.
What is service design?
Service design resources
Definitions of service design from a number of trusted sources.
SFIA skills for service design
A list of SFIA skills with examples of service design activities and artefacts.