SFIA View: Delivery and operation
Skills at a glance
Skills by category
| Category | Skill | Levels | ||||||
|---|---|---|---|---|---|---|---|---|
| Technology management | Technology service management ITMG | 5 | 6 | 7 | ||||
| Application support ASUP | 2 | 3 | 4 | 5 | ||||
| IT infrastructure ITOP | 1 | 2 | 3 | 4 | 5 | |||
| System software SYSP | 3 | 4 | 5 | |||||
| Network support NTAS | 2 | 3 | 4 | 5 | ||||
| Systems installation and removal HSIN | 1 | 2 | 3 | 4 | 5 | |||
| Configuration management CFMG | 2 | 3 | 4 | 5 | 6 | |||
| Release and deployment RELM | 3 | 4 | 5 | 6 | ||||
| Storage management STMG | 3 | 4 | 5 | 6 | ||||
| Facilities management DCMA | 3 | 4 | 5 | 6 | ||||
| Service management | Service level management SLMO | 2 | 3 | 4 | 5 | 6 | 7 | |
| Service catalogue management SCMG | 3 | 4 | 5 | |||||
| Availability management AVMT | 4 | 5 | 6 | |||||
| Incident management USUP | 2 | 3 | 4 | 5 | ||||
| Capacity management CPMG | 4 | 5 | 6 | |||||
| Problem management PBMG | 3 | 4 | 5 | |||||
| Change control CHMG | 2 | 3 | 4 | 5 | 6 | |||
| Asset management ASMG | 2 | 3 | 4 | 5 | 6 | |||
| Service acceptance SEAC | 4 | 5 | 6 | |||||
| Security services | Security operations SCAD | 1 | 2 | 3 | 4 | 5 | 6 | |
| Vulnerability assessment VUAS | 2 | 3 | 4 | 5 | ||||
| Digital forensics DGFS | 3 | 4 | 5 | 6 | ||||
| Penetration testing PENT | 3 | 4 | 5 | 6 | ||||