Technology management

Managing the provision of technology-based services to meet defined organisational needs.

Delivering management, technical and administrative services to support and maintain live applications.

Deploying, configuring and operating IT Infrastructure.

Installing, managing, controlling, deploying and maintaining infrastructure systems software, to meet operational needs and service levels.

Providing maintenance and support services for communications networks.

Installing and testing, or decommissioning and removing, systems or system components.

Planning, identifying, controlling, accounting for and auditing of configuration items (CIs) and their interrelationships.

Applying the processes, systems and functions required to make new and changed services and features available for use.

Planning, implementing and optimising the technologies and processes used for data storage.

Planning, designing and managing the buildings, space and facilities which, collectively, make up the IT estate.