#1352 Proposed new skill: Employee experience (EEXP) change request accepted

A new skill is proposed that will address "employee experience" aspects of people management, in contrast to - and complementary to - work / performance management.

As part of the review of People management coverage in SFIA, a new skill is proposed that will address the employee experience (aka. employee engagement) responsibilities of a people manager.

This proposed skill and the revised Performance Management PEMT proposed are envisaged as complementary, either or both being potentially relevant to senior technical members of teams and workgroups, team leads, practice or chapter leads and others with people management responsibility.

Draft SFIA skills descriptions are offered, as follows:

	Employee experience – EEXP Proposed SFIA 8 descriptions
EEXP Overall	Provision of support on any aspect of the employee experience within an organisation, including pastoral care, culture, engagement, diversity and cultural awareness.
EEXP Level 4	Conducts ad-hoc or occasional mentoring work with junior colleagues. Contributes to the active development of team culture and improvement of employee engagement. Actively supports and contributes to initiatives promoting diversity and cultural awareness
EEXP Level 5	Responsible for coaching and mentoring of others. Implements initiatives to improve team culture and employee engagement and advises on their ongoing development. Recommends initiatives to promote diversity and cultural awareness and implements initiatives.
EEXP Level 6	Builds and implements effective strategies for team culture and employee engagement. Assesses the quality of coaching and mentoring activities within a significant area of the business and ensures continuous development and improvement. Devises and implements initiatives to promote diversity and cultural awareness and oversees their implementation. Reviews the effectiveness of strategies and initiatives and makes recommendations for continuous improvement.
EEXP Level 7	Takes overall ownership of the employee experience within a significant area of the organisation. Oversees the development of strategies and implementation of initiatives to improve pastoral care, culture, engagement and diversity. Oversees the review and continuous development of the employee experience.

Current status of this request: accepted

Evaluating this request

What we decided

Include in review of People management skills for SFIA 8