The global skills and competency framework for the digital world

Behavioural Factors in SFIA

Key to the SFIA Levels are the behavioural factors that are components of responsibility. The behavioural factors are usually presented as distributed throughout the generic attributes. They can also be viewed explicitly and individually when required.

The behavioural factors within the 7 levels of responsibility are spread across the 5 generic attributes of Autonomy, Influence, Complexity Business Skills and Knowledge and complement SFIA's professional skills framework.

Focussing on behavioural factors is an alternative view of looking at the generic attributes in their summary form. These two approaches provide significant flexibility:

  • Organisations with their own behavioural model, or corporate values, can map them to the generic attributes (considering the individual behavioural factors).
  • The generic attributes as summary statements are particularly useful for a balanced view when considering professional certification or internal role balancing.
  • Organisations, such as small and medium-sized enterprises, without their own behavioural model, can adopt the behavioural factors explicitly. This can be beneficial for example, in defining specific behaviours required for a role or for individual staff development planning.

In accordance with the design principles of SFIA, the behavioural factor descriptions are generic. This is to ensure that they can be universally applied to any organisation, its structure, its internal capability framework, its ways of working and culture. The behavioural factors themselves have two components, the first describes the behavioural element and the second describes the organisation scope, context and impact.

The behavioural factors are discussed in a separate documents available from the SFIA website. Glossary of behavioural factors within the 7 levels of responsibility.

In the glossary document, the following behavioural factors and knowledge statements are addressed alongside autonomy, influence and complexity.

Behavioural Factors Knowledge Statements
Collaboration Generic Knowledge
Communication Skills Specialist Knowledge
Creativity Domain and Localisation Knowledge
Decision Making
Execution Performance
Learning and Professional Development
Problem Solving
Security, Privacy and Ethics
Contextual and Attribute Descriptions