Behavioural Factors in SFIA

The behavioural factors within the 7 levels of responsibility are spread across the 5 generic attributes of Autonomy, Influence, Complexity Business Skills and Knowledge and complement SFIA's professional skills framework.

Focussing on behavioural factors is an alternative view of looking at the generic attributes in their summary form. These two approaches provide significant flexibility:

• Organisations with their own behavioural model, or corporate values, can map them to the generic attributes (considering the individual behavioural factors).
• The generic attributes as summary statements are particularly useful for a balanced view when considering professional certification or internal role balancing.
• Organisations, such as small and medium-sized enterprises, without their own behavioural model, can adopt the behavioural factors explicitly. This can be beneficial for example, in defining specific behaviours required for a role or for individual staff development planning.

In accordance with the design principles of SFIA, the behavioural factor descriptions are generic. This is to ensure that they can be universally applied to any organisation, its structure, its internal capability framework, its ways of working and culture. The behavioural factors themselves have two components, the first describes the behavioural element and the second describes the organisation scope, context and impact.

The behavioural factors are discussed in a separate documents available from the SFIA website. Glossary of behavioural factors within the 7 levels of responsibility.

In the glossary document, the following behavioural factors and knowledge statements are addressed alongside autonomy, influence and complexity.