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Installing, configuring, monitoring, maintaining and improving the performance of databases and data stores.

Testing the effectiveness of security controls by emulating the tools and techniques of likely attackers.

Agreeing targets for service levels and assessing, monitoring, and managing the delivery of services against the targets.

Delivering management, technical and administrative services to support and maintain live applications.

Improving organisational performance by developing the performance of individuals and workgroups to meet agreed objectives with measurable results.

Assessing knowledge, skills, competency and behaviours by any means, whether formal or informal, against frameworks such as SFIA.

Specifying a hardware design model for a defined system architecture.

Ensuring that services deliver agreed levels of availability to meet the current and future needs of the business.

Identifying users' behaviours, needs and motivations using observational research methods.

Finding prospective customers and working with them to identify needs, influence purchase decisions and enhance future business opportunities.