The global skills and competency framework for the digital world

What is a behavioural framework?

Behavioral frameworks are a tool used in the workplace to support people and skills management.

  • They provide a clear understanding of the expected behaviors and attitudes required to be successful in a specific role or organization.
  • They also provide a framework for evaluating and developing the skills and abilities of employees.

A behavioral framework typically includes a set of  behaviors, that are grouped into categories such as communication, teamwork, leadership, and problem-solving.

These competencies are then used to define the expectations for behavior in a given job/role or organisation.

Behavioral frameworks can be used in conjunction with technical skills and competency frameworks, such as SFIA, to provide a well-rounded understanding of the skills and behaviors required for success in a given role.

Behaviours and SFIA

The following is an extract from The context for SFIA

Behaviours are an essential component of capability and form part of the overall SFIA Framework.

  • They can have a variety of names - such as behavioural competencies, social skills, employability skills or soft skills.
  • The SFIA Framework uses the term behavioural factors.

The behavioural factors in SFIA are distributed throughout the generic attributes that characterise the SFIA Levels of responsibility.

  • SFIA is designed to be flexible. This allows organisations to use the behavioural factors based on their context of use. In the workplace, behaviours are typically highly contextual and culturally specific.

Many organisations define their own set of behaviours that are used internally.

  • These are usually aligned with corporate values and vary considerably from one organisation to another.
  • In this case they can be mapped to SFIA's generic attributes and behavioural factors or SFIA can be used to complement them effectively.

Where an organisation does not have its own behavioural framework, the SFIA behavioural factors can make a significant contribution to meeting this need. The SFIA behavioural factors can be used as defined or as the basis of an organisation's own behavioural model.

A detailed explanation of the SFIA behavioural factors is available in an associated document: Glossary of behavioural factors within the 7 levels of responsibility.