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Position Description – Senior IT Business Analyst
Position Dimension i.e. who reports to, direct reports, etc.
Role Purpose xxxxx
SFIA Skills for a Senior IT Business Analyst
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SFIA Professional Skills
SFIA Skills
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Level
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Feasibility Assessment
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4
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Requirements Definition & Management
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4
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User Experience Analysis
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4
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Business Situation Analysis
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4
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Business Process Improvement
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4
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SFIA Professional Skills
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Level
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Feasibility Assessment
- Selects relevant feasibility assessment approaches and techniques.
- Identifies the range of possible options. Undertakes short-listing of options and feasibility assessment.
- Engages with internal and external stakeholders to get the information required for feasibility assessment.
- Supports preparation of business cases including cost/benefit, impact and risk analysis for each option.
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4
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Requirements Definition & Management
- Defines and manages scoping, requirements definition and prioritisation activities for initiatives of medium size and complexity.
- Contributes to selecting the requirements approach.
- Facilitates input from stakeholders, provides constructive challenge and enables effective prioritisation of requirements.
- Establishes requirements baselines or backlogs, obtains appropriate agreement to requirements and ensures traceability to source.
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4
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User Experience Analysis
- Selects appropriate techniques and tools to develop user stories and elicit user experience requirements in complex situations.
- Identifies and describes the design goals for systems, products, services and devices.
- Identifies the roles of affected stakeholder groups. Resolves potential conflicts between differing user requirements.
- Specifies measurable criteria for the required usability and accessibility of systems, products, services and devices.
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4
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Business Situation Analysis
- Investigates business situations where there is some complexity and ambiguity.
- Adopts holistic view to identify and analyse problems and opportunities.
- Contributes to the selection of the approach and techniques to be used for business situation analysis.
- Conducts root cause analysis and identifies recommendations for improvements. Engages and collaborates with operational stakeholders.
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4
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Business Process Improvement
- Analyses and designs business processes to identify alternative solutions to improve efficiency, effectiveness and exploit new technologies and automation.
- Develops graphical models of business processes to facilitate understanding and decision-making.
- Recommends implementation approaches for process improvement initiatives.
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4
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SFIA LEVEL OF RESPONSIBILITY – ESSENCE OF LEVEL 4 - ENABLE
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- Essence of the level: Performs diverse complex activities, supports and guides others, delegates tasks when appropriate, works autonomously under general direction, and contributes expertise to deliver team objectives.
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SFIA LEVELS OF RESPONSIBILITY
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GENERIC ATTRIBUTES OF:
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Level
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Autonomy
- Works under general direction within a clear framework of accountability. Exercises considerable personal responsibility and autonomy.
When required, plans, schedules, and delegates work to others, typically within own team.
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4
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Influence
- Influences projects and team objectives. Has a tactical level of contact with people outside their team, including internal colleagues and external contacts.
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4
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Complexity
- Work includes a broad range of complex technical or professional activities in varied contexts.
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4
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Knowledge
- Applies knowledge across different areas in their field, integrating this knowledge to perform complex and diverse tasks. Applies a working knowledge of the organisation’s domain.
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4
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GENERIC ATTRIBUTE OF BUSINESS SKILLS / BEHAVIOURAL FACTORS
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Level
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Collaboration
- Facilitates collaboration between stakeholders who share common objectives.
- Engages with and contributes to the work of cross-functional teams to ensure that user/customer needs are being met throughout the deliverable/scope of work.
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4
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Communication
- Communicates with both technical and non-technical audiences including team and stakeholders inside and outside the organisation.
- As required, takes the lead in explaining complex concepts to support decision making.
- Listens and asks insightful questions to identify different perspectives to clarify and confirm understanding.
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4
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Creativity
- Applies, facilitates and develops creative thinking concepts and finds alternative ways to approach team outcomes.
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4
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Decision Making
- Uses judgement and substantial discretion in identifying and responding to complex issues and assignments related to projects and team objectives.
- Escalates when scope is impacted.
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4
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Digital Mindset
- Maximises the capabilities of applications for their role and evaluates and supports the use of new technologies and digital tools.
- Selects appropriately from, and assesses the impact of change to applicable standards, methods, tools, applications and processes relevant to own specialism.
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4
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Improvement Mindset
- Encourages and supports team discussions on improvement initiatives.
- Implements procedural changes within a defined scope of work.
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4
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Planning
- Plans, schedules and monitors work to meet given personal and/or team objectives and processes, demonstrating an analytical approach to meet time and quality targets.
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4
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Problem Solving
- Investigates the cause and impact, evaluates options and resolves a broad range of complex issues.
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4
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Security, Privacy & Ethics
- Adapts and applies applicable standards, recognising their importance in achieving team outcomes.
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4
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