System software SYSP
The provision of specialist expertise to facilitate and execute the installation and maintenance of system software such as operating systems, data management products, office automation products and other utility software.
Moving to SFIA 8
There is an updated version of this skill for SFIA 8.
- The skill descriptions have been edited for readability and guidance notes have been added
- Details available here - SFIA 8 System software
- SFIA 7 skill descriptions will remain available for you to use
- Previous SFIA assessments are not impacted by this change.
Levels of responsibility for this skill
| 3 | 4 | 5 |
System software: Levels 1-2
This skill is not typically observed or practiced at these levels of responsibility and accountability.
System software: Level 3
Uses system management software and tools to collect agreed performance statistics. Carries out agreed system software maintenance tasks.
System software: Level 4
Reviews system software updates and identifies those that merit action. Tailors system software to maximise hardware functionality. Installs and tests new versions of system software. Investigates and coordinates the resolution of potential and actual service problems. Prepares and maintains operational documentation for system software. Advises on the correct and effective use of system software.
System software: Level 5
Evaluates new system software, reviews system software updates and identifies those that merit action. Ensures that system software is tailored to facilitate the achievement of service objectives. Plans the installation and testing of new versions of system software. Investigates and coordinates the resolution of potential and actual service problems. Ensures that operational documentation for system software is fit for purpose and current. Advises on the correct and effective use of system software.
System software: Levels 6-7
This skill is not typically observed or practiced at these levels of responsibility and accountability.