Search results Are you looking for SFIA skills or other resources such as skills profiles, guidelines, training, mappings, bodies of knowledge, licensing? Search for SFIA skills only Filter to resources only 933 items matching your search terms. Configuration management Planning, identifying, controlling, accounting for and auditing of configuration items (CIs) and their interrelationships. Located in SFIA 9 / Skills Release management Managing the release of new and updated services into production, ensuring alignment with business objectives and compliance standards. Located in SFIA 9 / Skills Storage management Provisioning, configuring and optimising on-premises and cloud-based storage solutions, ensuring data availability, security and alignment with business ... Located in SFIA 9 / Skills Facilities management Planning, designing and managing the buildings, space and facilities which, collectively, make up the IT estate. Located in SFIA 9 / Skills Service level management Agreeing targets for service levels and assessing, monitoring and managing the delivery of services against the targets. Located in SFIA 9 / Skills Service catalogue management Providing a source of consistent information about available services and products to customers and users. Located in SFIA 9 / Skills Availability management Ensuring services deliver agreed levels of availability to meet the current and future needs of the business. Located in SFIA 9 / Skills Capacity management Ensuring service components have the capacity and performance to meet current and planned business needs. Located in SFIA 9 / Skills Incident management Coordinating responses to a diverse range of incidents to minimise negative impacts and quickly restore services. Located in SFIA 9 / Skills Problem management Managing the lifecycle of all problems that have occurred or could occur in delivering a service. Located in SFIA 9 / Skills < Previous 10 items 1 ... 15 16 17 18 19 20 21 ... 94 Next 10 items > Sort by relevance date (newest first) alphabetically SFIA version Filter the results Where to search Current SFIA version Older SFIA versions Other resources Item type Select All/None Change Request File Folder Framework Generic Attribute Menu News Item Page Responsibility Skill New items since Yesterday Last week Last month Ever