Search results Are you looking for SFIA skills or other resources such as skills profiles, guidelines, training, mappings, bodies of knowledge, licensing? Search for SFIA skills only Filter to resources only 933 items matching your search terms. Contract management Managing and operating formal contracts, addressing supplier and client needs in product and service provision. Located in SFIA 9 / Skills Convert glossary of behavioural factors to web pages Purpose: Make it easier to see the value of and use SFIA's business skills/behavioural factors Located in SFIA 9 / SFIA 9 release notes / Levels of Responsibility | Generic attributes | Behaviours and business skills Copy of SFIA iCD Mapping table_Phase3-v0.1.xlsx Located in Assets / Documents / Japan IPA Core software engineering competencies Located in SFIA 9 / SFIA 9 views / SFIA 9 Software engineering competencies Corporate user licence The licence for internal use of SFIA as a management resource by a single company or government department to help manage the skills of its staff. Located in Using SFIA / Licensing SFIA Cost management Planning, controlling and analysing costs to enable the effective use of financial resources. Located in SFIA 9 / Skills Creativity Generating and applying innovative ideas to enhance processes, solve problems and drive organisational success. Located in SFIA 9 / Levels of responsibility / Generic attributes, business skills and behavioural factors Customer engagement and loyalty Developing and executing strategies to attract, engage and retain customers through targeted communications and loyalty initiatives. Located in SFIA 9 / Skills Customer experience Ensuring the delivery of high-quality interactions and experiences that meet customer expectations across all touchpoints and channels. Located in SFIA 9 / Skills Customer experience management Located in SFIA 9 / SFIA 9 views / SFIA 9 Digital transformation view < Previous 10 items 1 ... 14 15 16 17 18 19 20 ... 94 Next 10 items > Sort by relevance date (newest first) alphabetically SFIA version Filter the results Where to search Current SFIA version Older SFIA versions Other resources Item type Select All/None Change Request File Folder Framework Generic Attribute Menu News Item Page Responsibility Skill New items since Yesterday Last week Last month Ever
