Search results 258 items matching your search terms. IT infrastructure Deploying, configuring and operating IT Infrastructure. Located in SFIA 8 / Skills Learning delivery Transferring knowledge, developing skills and changing behaviours using a range of techniques, resources and media. Located in SFIA 8 / Skills Problem management Managing the life cycle of all problems that have occurred or could occur in delivering a service. Located in SFIA 8 / Skills Customer service support Managing and operating customer service or service desk functions. Located in SFIA 8 / Skills Measurement Developing and operating a measurement capability to support agreed organisational information needs. Located in SFIA 8 / Skills Radio frequency engineering Designing, installing and maintaining radio frequency based devices and software. Located in SFIA 8 / Skills Resourcing Acquiring, deploying and onboarding resources. Located in SFIA 8 / Skills Incident management Coordinating responses to incident reports, minimising negative impacts and restoring service as quickly as possible. Located in SFIA 8 / Skills Quality management Defining and operating a management framework of processes and working practices to deliver the organisation's quality objectives. Located in SFIA 8 / Skills User experience analysis Understanding the context of use for systems, products and services and specifying user experience requirements and design goals. Located in SFIA 8 / Skills < Previous 10 items 1 ... 14 15 16 17 18 19 20 ... 26 Next 10 items > Sort by relevance date (newest first) alphabetically Filter the results Current SFIA version Entire site Item type Select All/None Skill Page Responsibility Menu File Folder News Item Change Request Framework Generic Attribute New items since Yesterday Last week Last month Ever Subscribe to an always-updated RSS feed.