New and expanded: SFIA 9 - illustrative skills profiles
Generic mappings of SFIA version 9 skills to recognised role families and more than 70 roles. By looking across the industry, across different countries and users we can provide a useful starting point for creating a SFIA-based skills profile for common roles.
On this page:
- Background and explanation of the illustrative skills profiles
- Illustrative skills profiles for over 70 roles
- Get the interactive pdf available with SFIA 9 skills
The SFIA framework is flexible by design
- it does not prescribe or define jobs, roles, organisation structures or career paths
- instead - SFIA describes the skills that roles, jobs or career steps require
- this enables organisations of different shapes and sizes to create their own – built on a robust and proven framework
However – and based on significant demand from SFIA’s users - we have collated a set of generic mappings of SFIA skills for the industry's most common role families...
- These provide a quick-start list of the most relevant SFIA skills for a selection of common roles.
- Your own skill mappings will be specific to your context. You should tailor the mappings on this page to reflect your needs.
- The mapping does not include SFIA levels. You will need to determine the level of responsibility of your own roles in order to assign SFIA skills and skill levels.
- This work has been ongoing for some time - and there is more to do – we are releasing this now to support SFIA 9 and to illustrate how the skills in SFIA 9 can be deployed in the workplace.
Here are some guidelines to help you
If you want to use these for your own organisation:
- Do not use these off-the-shelf - they need to be tailored for your own use
- Take some time to learn about the SFIA framework and clarify what you are trying to achieve and the outcomes you want from skills profiles
- Your organisation's priorities and context will drive the skills and competency levels required
- You will need to look at the SFIA levels to determine the relevant competency levels for your own jobs/roles
- If you can't find what you are looking for try the SFIA views, the full framework view or the A to Z list
- Do not include too many SFIA skills per role - 5 to 7 skills is a pragmatic number to provide focus. Many roles need fewer.
- These generic roles do not imply an organisation or team design. SFIA is a great framework to support organisation design - but be aware that organisation design is a specialised activity.
- For example - larger organisations may have specialised jobs/roles - where smaller organisations may combine several roles into one job.
There is some basic guidance available on the website - see SFIA and skills management.
SFIA Partners and SFIA Consultants are available for advice and implementation support. Full details are available here.
We also recommend SFIA Accredited Training which can teach you how to map SFIA skills to your own roles.
The SFIA User Forum page is here and includes guidance on job architectures and skills-based job analysis.
What's in the table
- Name and a brief description of the grouping, e.g. the Information and cyber security role family
- this may be sub-divided e.g. Security operations, Information security audit and compliance, Information security strategy and management
- Example job titles - this is illustrative only.
- Job titles vary considerably between industries, employers, countries
- Prefixes for career steps/job grades also vary (e.g. lead, senior, junior, principal, vice president, head of, director of)
- For these reasons - the SFIA framework does not specify job titles but does describe competency levels to allow you to define the skills and levels needed for your own roles and jobs
- Look at these SFIA skills first group
- these are skills that are frequently in roles of this type across many organisations.
- They are a sensible place to start, but they are: not mandatory, not a minimum requirement and not exhaustive.
- Other SFIA skills to consider
- These SFIA skills may be relevant in selected instances of the role, depending on organisational context, role scope, seniority or specialisation.
- They are not optional extras and are not secondary in value. In some roles, these skills may be central.
Business skills / Behaviours
In addition to professional skills the SFIA framework also defines a set of workplace skills/behavioural factors which complement technical skills. This holistic approach recognises that success in digital- and technology-related roles requires more than just technical proficiency.
Examples from SFIA include collaboration, communication, creativity, decision-making, a digital mindset, leadership, learning and development, planning, problem-solving, adaptability, an improvement mindset, and security, privacy, and ethics. These can be combined with the professional skills to match the nature of the role and the organisational context.
Browse the content below or Get the interactive pdf with more than 70 SFIA skills profiles
Agile delivery role family
Roles responsible for developing, implementing, supporting, guiding, nurturing and improving agile working practices.
⚠ These are illustrative starting points. You must tailor the skills and levels to reflect your organisation's specific context, priorities and roles.
| Example job titles | Look at these SFIA skills and levels first | Other SFIA skills and levels to consider |
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Roles responsible for defining, prioritising and delivering product outcomes using adaptive planning and iterative development. Includes managing product backlogs, translating user needs into requirements, and working with development teams to deliver value incrementally. Involves balancing stakeholder priorities, tracking product performance and refining direction based on data and feedback.
⚠ These are illustrative starting points. You must tailor the skills and levels to reflect your organisation's specific context, priorities and roles.
| Example job titles | Look at these SFIA skills and levels first | Other SFIA skills and levels to consider |
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Roles responsible for leading the day-to-day delivery of digital and technology work, removing blockers, ensuring team health, facilitating agile ceremonies, and enabling continuous flow of value through delivery teams.
⚠ These are illustrative starting points. You must tailor the skills and levels to reflect your organisation's specific context, priorities and roles.
| Example job titles | Look at these SFIA skills and levels first | Other SFIA skills and levels to consider |
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Application platform role family
Roles responsible for developing reliable, flexible, scalable and secure software applications to support organisational capabilities.
⚠ These are illustrative starting points. You must tailor the skills and levels to reflect your organisation's specific context, priorities and roles.
| Example job titles | Look at these SFIA skills and levels first | Other SFIA skills and levels to consider |
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Roles responsible for managing the provision of reliable secure software applications which support business capabilities and are easily re-used, maintained and updated to meet current and future organisational needs.
⚠ These are illustrative starting points. You must tailor the skills and levels to reflect your organisation's specific context, priorities and roles.
| Example job titles | Look at these SFIA skills and levels first | Other SFIA skills and levels to consider |
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Roles responsible for operational support of software applications to support organisational capabilities.
⚠ These are illustrative starting points. You must tailor the skills and levels to reflect your organisation's specific context, priorities and roles.
| Example job titles | Look at these SFIA skills and levels first | Other SFIA skills and levels to consider |
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Architecture role family
Roles responsible for leading, managing, developing and deploying architects and architecture capabilities.
⚠ These are illustrative starting points. You must tailor the skills and levels to reflect your organisation's specific context, priorities and roles.
| Example job titles | Look at these SFIA skills and levels first | Other SFIA skills and levels to consider |
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Roles responsible for designing, governing, and evolving the data architecture of an organisation, including logical and physical data models, data flows, metadata frameworks, and data integration patterns.
⚠ These are illustrative starting points. You must tailor the skills and levels to reflect your organisation's specific context, priorities and roles.
| Example job titles | Look at these SFIA skills and levels first | Other SFIA skills and levels to consider |
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Roles responsible for developing, maintaining, communicating and governing Enterprise Architectures and roadmaps, ensuring alignment with corporate strategies, business goals and technology strategies and plans.
⚠ These are illustrative starting points. You must tailor the skills and levels to reflect your organisation's specific context, priorities and roles.
| Example job titles | Look at these SFIA skills and levels first | Other SFIA skills and levels to consider |
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Roles responsible for designing, specifying, and governing network infrastructure architectures including LAN, WAN, cloud networking, and security topology, ensuring resilience, performance, and alignment with technology strategy.
⚠ These are illustrative starting points. You must tailor the skills and levels to reflect your organisation's specific context, priorities and roles.
| Example job titles | Look at these SFIA skills and levels first | Other SFIA skills and levels to consider |
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Roles responsible for developing, maintaining and ensuring the integrity of end to end technology solutions to address specific project / programme / product requirements and align to technology strategies, architectures and engineering standards.
⚠ These are illustrative starting points. You must tailor the skills and levels to reflect your organisation's specific context, priorities and roles.
| Example job titles | Look at these SFIA skills and levels first | Other SFIA skills and levels to consider |
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Roles responsible for providing detailed technical design and architectural guidance at the implementation level, bridging solution architecture and engineering, ensuring that systems are built to specification, standards, and quality.
⚠ These are illustrative starting points. You must tailor the skills and levels to reflect your organisation's specific context, priorities and roles.
| Example job titles | Look at these SFIA skills and levels first | Other SFIA skills and levels to consider |
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Business analysis role family
Roles responsible for leading, managing, developing and deploying business analysts and business analysis capabilities.
⚠ These are illustrative starting points. You must tailor the skills and levels to reflect your organisation's specific context, priorities and roles.
| Example job titles | Look at these SFIA skills and levels first | Other SFIA skills and levels to consider |
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Roles responsible for investigating operational issues, problems and new opportunities. Finding effective business solutions through improvements in aspects of business operations and business systems.
⚠ These are illustrative starting points. You must tailor the skills and levels to reflect your organisation's specific context, priorities and roles.
| Example job titles | Look at these SFIA skills and levels first | Other SFIA skills and levels to consider |
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Change management role family
Roles responsible for designing, managing, and implementing organisational change initiatives. These roles ensure that changes align with organisational goals, minimise disruption, and support the smooth transition of people, processes, and systems.
⚠ These are illustrative starting points. You must tailor the skills and levels to reflect your organisation's specific context, priorities and roles.
| Example job titles | Look at these SFIA skills and levels first | Other SFIA skills and levels to consider |
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Computational science role family
Roles responsible for understanding and solving complex problems using advanced computing capabilities. These roles can be found in many scientific disciplines which require the development of models and simulations to understand natural systems.
⚠ These are illustrative starting points. You must tailor the skills and levels to reflect your organisation's specific context, priorities and roles.
| Example job titles | Look at these SFIA skills and levels first | Other SFIA skills and levels to consider |
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Data and analytics role family
Roles responsible for analysing data to identify patterns, trends, and insights that support decision-making. Developing and applying analytical models and visualisation techniques, collaborating with business stakeholders to translate data findings into actionable. usiness strategies. Ensuring data quality and relevance throughout the analysis process.
⚠ These are illustrative starting points. You must tailor the skills and levels to reflect your organisation's specific context, priorities and roles.
| Example job titles | Look at these SFIA skills and levels first | Other SFIA skills and levels to consider |
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Roles responsible for designing, building, testing and operationalising software and infrastructure components for data pipelines and data stores.
⚠ These are illustrative starting points. You must tailor the skills and levels to reflect your organisation's specific context, priorities and roles.
| Example job titles | Look at these SFIA skills and levels first | Other SFIA skills and levels to consider |
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Roles responsible for establishing and enforcing the policies, standards, processes, and accountabilities that ensure data is managed as a high-quality, secure, compliant, and strategically valuable organisational asset.
⚠ These are illustrative starting points. You must tailor the skills and levels to reflect your organisation's specific context, priorities and roles.
| Example job titles | Look at these SFIA skills and levels first | Other SFIA skills and levels to consider |
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Roles responsible for data and machine learning models in production. Automation of data extraction and data quality. Managing production performance and resolving production issues.
⚠ These are illustrative starting points. You must tailor the skills and levels to reflect your organisation's specific context, priorities and roles.
| Example job titles | Look at these SFIA skills and levels first | Other SFIA skills and levels to consider |
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Roles responsible for using scientific methods, processes, algorithms and systems to extract knowledge and insights from structured and unstructured data.
⚠ These are illustrative starting points. You must tailor the skills and levels to reflect your organisation's specific context, priorities and roles.
| Example job titles | Look at these SFIA skills and levels first | Other SFIA skills and levels to consider |
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Roles responsible for designing, building, deploying, and operating machine learning systems and models in production environments, bridging the gap between data science research and scalable software engineering.
⚠ These are illustrative starting points. You must tailor the skills and levels to reflect your organisation's specific context, priorities and roles.
| Example job titles | Look at these SFIA skills and levels first | Other SFIA skills and levels to consider |
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Roles responsible for collecting, analysing, and interpreting data about the performance of digital products, services, and business outcomes, providing insights that drive continuous improvement.
⚠ These are illustrative starting points. You must tailor the skills and levels to reflect your organisation's specific context, priorities and roles.
| Example job titles | Look at these SFIA skills and levels first | Other SFIA skills and levels to consider |
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DevOps role family
Roles responsible for leading, managing, developing and deploying DevOps practitioners and DevOps capabilities.
⚠ These are illustrative starting points. You must tailor the skills and levels to reflect your organisation's specific context, priorities and roles.
| Example job titles | Look at these SFIA skills and levels first | Other SFIA skills and levels to consider |
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Roles responsible for designing, building and operating the shared infrastructure platforms and environments that support automated software delivery. They automate infrastructure provisioning and configuration, enabling development teams to deploy and run services consistently and securely.
⚠ These are illustrative starting points. You must tailor the skills and levels to reflect your organisation's specific context, priorities and roles.
| Example job titles | Look at these SFIA skills and levels first | Other SFIA skills and levels to consider |
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Roles responsible for maintaining the reliability, availability and performance of production services. They use monitoring, observability and operational automation to detect issues, manage incidents and improve the resilience and scalability of systems.
⚠ These are illustrative starting points. You must tailor the skills and levels to reflect your organisation's specific context, priorities and roles.
| Example job titles | Look at these SFIA skills and levels first | Other SFIA skills and levels to consider |
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Roles responsible for developing and operating applications and services using automated delivery practices. They write automation and tooling code to create build pipelines, manage configuration and enable reliable, repeatable software deployment.
⚠ These are illustrative starting points. You must tailor the skills and levels to reflect your organisation's specific context, priorities and roles.
| Example job titles | Look at these SFIA skills and levels first | Other SFIA skills and levels to consider |
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Digital product development, sales and marketing role family
Roles responsible for coordinating and managing the preparation of bids, proposals, and tenders for new business opportunities. Analysing client requirements, developing compliant and compelling bid responses, and managing timelines and inputs from various internal teams. Ensuring bid submissions align with both client needs and company capabilities, while maintaining high standards of quality and accuracy.
⚠ These are illustrative starting points. You must tailor the skills and levels to reflect your organisation's specific context, priorities and roles.
| Example job titles | Look at these SFIA skills and levels first | Other SFIA skills and levels to consider |
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Roles responsible for planning and executing digital marketing campaigns across various channels. Includes analysing performance metrics, refining strategies, and managing digital tools to drive lead generation and brand awareness. Involves collaboration with content creators and designers to deliver targeted, engaging content.
⚠ These are illustrative starting points. You must tailor the skills and levels to reflect your organisation's specific context, priorities and roles.
| Example job titles | Look at these SFIA skills and levels first | Other SFIA skills and levels to consider |
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Roles focused on managing client relationships, meeting sales targets, and supporting sales through lead generation, market research, and customer outreach. Includes providing product or service information, analysing sales performance data, and optimising sales approaches.
⚠ These are illustrative starting points. You must tailor the skills and levels to reflect your organisation's specific context, priorities and roles.
| Example job titles | Look at these SFIA skills and levels first | Other SFIA skills and levels to consider |
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Experience design role family
Roles responsible for ensuring digital products, services, and content are accessible and inclusive to all users, including those with disabilities, through design guidance, testing, auditing, and standards compliance.
⚠ These are illustrative starting points. You must tailor the skills and levels to reflect your organisation's specific context, priorities and roles.
| Example job titles | Look at these SFIA skills and levels first | Other SFIA skills and levels to consider |
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Roles responsible for designing and creating content that meets user needs in the most effective way, deciding what to say, to whom, and in what form, across digital services and products.
⚠ These are illustrative starting points. You must tailor the skills and levels to reflect your organisation's specific context, priorities and roles.
| Example job titles | Look at these SFIA skills and levels first | Other SFIA skills and levels to consider |
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Roles responsible for visual communication through the creation of graphics, illustrations, layouts, and visual identity assets, across digital and print media.
⚠ These are illustrative starting points. You must tailor the skills and levels to reflect your organisation's specific context, priorities and roles.
| Example job titles | Look at these SFIA skills and levels first | Other SFIA skills and levels to consider |
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Roles responsible for the detailed design of how users interact with digital products and services, encompassing interface behaviour, interaction flows, prototypes, and design specifications.
⚠ These are illustrative starting points. You must tailor the skills and levels to reflect your organisation's specific context, priorities and roles.
| Example job titles | Look at these SFIA skills and levels first | Other SFIA skills and levels to consider |
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Roles responsible for designing end-to-end services and experiences that span multiple touchpoints, channels and interactions over time. They analyse user needs, map journeys and design integrated experiences that connect digital, physical and human interactions.
⚠ These are illustrative starting points. You must tailor the skills and levels to reflect your organisation's specific context, priorities and roles.
| Example job titles | Look at these SFIA skills and levels first | Other SFIA skills and levels to consider |
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Roles responsible for planning, creating, and maintaining technical documentation that clearly explains complex systems, processes, products, and services to varied audiences, ensuring content is accurate, accessible, and fit for purpose.
⚠ These are illustrative starting points. You must tailor the skills and levels to reflect your organisation's specific context, priorities and roles.
| Example job titles | Look at these SFIA skills and levels first | Other SFIA skills and levels to consider |
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Roles responsible for designing and evaluating user experiences across digital products and services. Includes using user research, creating prototypes and wireframes, and testing designs to ensure they meet user needs. Involves collaboration with product, engineering and content teams to deliver intuitive, accessible and engaging interfaces.
⚠ These are illustrative starting points. You must tailor the skills and levels to reflect your organisation's specific context, priorities and roles.
| Example job titles | Look at these SFIA skills and levels first | Other SFIA skills and levels to consider |
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Roles responsible for identifying users' behaviours, needs and motivations through observational and investigative research methods. They plan and conduct research studies, analyse findings and provide evidence-based insights that guide the design and improvement of products and services.
⚠ These are illustrative starting points. You must tailor the skills and levels to reflect your organisation's specific context, priorities and roles.
| Example job titles | Look at these SFIA skills and levels first | Other SFIA skills and levels to consider |
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Finance and Procurement
Roles responsible for managing and delivering financial leadership, management and operational support for technology organisations
⚠ These are illustrative starting points. You must tailor the skills and levels to reflect your organisation's specific context, priorities and roles.
| Example job titles | Look at these SFIA skills and levels first | Other SFIA skills and levels to consider |
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Roles responsible for managing and delivering procurement leadership, management and operational support for technology organisations.
⚠ These are illustrative starting points. You must tailor the skills and levels to reflect your organisation's specific context, priorities and roles.
| Example job titles | Look at these SFIA skills and levels first | Other SFIA skills and levels to consider |
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Human resource and workforce management role family
Roles responsible for defining the structure of organisations and teams, performing job analysis, designing jobs and allocating people in the right places to improve efficiency and increase productivity.
⚠ These are illustrative starting points. You must tailor the skills and levels to reflect your organisation's specific context, priorities and roles.
| Example job titles | Look at these SFIA skills and levels first | Other SFIA skills and levels to consider |
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Roles responsible for planning, allocating and optimising people resources across technology teams and programmes. Includes forecasting demand, recruitment, matching skills to assignments, and supporting workforce capacity planning to ensure delivery commitments can be met.
⚠ These are illustrative starting points. You must tailor the skills and levels to reflect your organisation's specific context, priorities and roles.
| Example job titles | Look at these SFIA skills and levels first | Other SFIA skills and levels to consider |
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Roles responsible for analysing and planning workforce composition, capability pipelines, succession needs, and future skills requirements to ensure organisations have the right people, with the right skills, at the right time.
⚠ These are illustrative starting points. You must tailor the skills and levels to reflect your organisation's specific context, priorities and roles.
| Example job titles | Look at these SFIA skills and levels first | Other SFIA skills and levels to consider |
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Information and cyber security role family
Roles responsible for analysing, designing, managing and delivering the services required to minimise the negative impact of security incidents and restoring normal service operation as quickly as possible.
⚠ These are illustrative starting points. You must tailor the skills and levels to reflect your organisation's specific context, priorities and roles.
| Example job titles | Look at these SFIA skills and levels first | Other SFIA skills and levels to consider |
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Roles responsible for identifying, assessing, and reporting security vulnerabilities through authorised offensive security testing.
⚠ These are illustrative starting points. You must tailor the skills and levels to reflect your organisation's specific context, priorities and roles.
| Example job titles | Look at these SFIA skills and levels first | Other SFIA skills and levels to consider |
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Roles responsible for designing and specifying security controls, patterns, and architectures to protect systems, applications, networks, and data, ensuring security is embedded by design across the technology estate.
⚠ These are illustrative starting points. You must tailor the skills and levels to reflect your organisation's specific context, priorities and roles.
| Example job titles | Look at these SFIA skills and levels first | Other SFIA skills and levels to consider |
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Roles responsible for leading the development, governance and execution of information and cyber security strategies, policies and programmes. Includes building security culture, managing security investment, and providing leadership across risk, compliance and operational security functions.
⚠ These are illustrative starting points. You must tailor the skills and levels to reflect your organisation's specific context, priorities and roles.
| Example job titles | Look at these SFIA skills and levels first | Other SFIA skills and levels to consider |
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Roles responsible for day to day execution of security policies and procedures. Using monitoring tools to identify threats and incidents.
⚠ These are illustrative starting points. You must tailor the skills and levels to reflect your organisation's specific context, priorities and roles.
| Example job titles | Look at these SFIA skills and levels first | Other SFIA skills and levels to consider |
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Roles responsible for assessing risk and ensuring security systems and operations comply with organisational and regulatory requirements.
⚠ These are illustrative starting points. You must tailor the skills and levels to reflect your organisation's specific context, priorities and roles.
| Example job titles | Look at these SFIA skills and levels first | Other SFIA skills and levels to consider |
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Roles responsible for identifying, assessing, and reporting security vulnerabilities through vulnerability scanning, and security assessment activities.
⚠ These are illustrative starting points. You must tailor the skills and levels to reflect your organisation's specific context, priorities and roles.
| Example job titles | Look at these SFIA skills and levels first | Other SFIA skills and levels to consider |
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Learning & development role family
Roles responsible for analysing, designing, delivering and managing activities to develop people's skills, knowledge, behaviours and competencies - typically to improve individual performance, contribution, impact and employability.
⚠ These are illustrative starting points. You must tailor the skills and levels to reflect your organisation's specific context, priorities and roles.
| Example job titles | Look at these SFIA skills and levels first | Other SFIA skills and levels to consider |
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Roles responsible for teaching others in a formal education context, such as at schools, colleges or universities.
⚠ These are illustrative starting points. You must tailor the skills and levels to reflect your organisation's specific context, priorities and roles.
| Example job titles | Look at these SFIA skills and levels first | Other SFIA skills and levels to consider |
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Product management role family
Roles responsible for defining, developing, and managing the strategy, roadmap, and delivery of products and services throughout their lifecycle, balancing user needs with business goals and technical feasibility.
⚠ These are illustrative starting points. You must tailor the skills and levels to reflect your organisation's specific context, priorities and roles.
| Example job titles | Look at these SFIA skills and levels first | Other SFIA skills and levels to consider |
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Roles accountable for the overall performance, quality, and continuous improvement of a defined service, including user outcomes, financial sustainability, operational fitness, and service lifecycle governance.
⚠ These are illustrative starting points. You must tailor the skills and levels to reflect your organisation's specific context, priorities and roles.
| Example job titles | Look at these SFIA skills and levels first | Other SFIA skills and levels to consider |
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Project delivery role family
Roles responsible for leading, managing, developing and deploying project delivery professionals and project delivery capabilities.
⚠ These are illustrative starting points. You must tailor the skills and levels to reflect your organisation's specific context, priorities and roles.
| Example job titles | Look at these SFIA skills and levels first | Other SFIA skills and levels to consider |
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Roles responsible for planning, managing and delivering projects, programmes and portfolios to time, cost and quality. Includes defining scope, managing risks and dependencies, and coordinating resources across stakeholder groups. Involves applying structured or agile delivery methods to achieve business objectives and realise benefits.
⚠ These are illustrative starting points. You must tailor the skills and levels to reflect your organisation's specific context, priorities and roles.
| Example job titles | Look at these SFIA skills and levels first | Other SFIA skills and levels to consider |
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Service management role family
Roles responsible for providing first and second line technical support to users, triaging and resolving incidents, managing service requests, and maintaining user satisfaction as the primary point of contact for technology services.
⚠ These are illustrative starting points. You must tailor the skills and levels to reflect your organisation's specific context, priorities and roles.
| Example job titles | Look at these SFIA skills and levels first | Other SFIA skills and levels to consider |
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Roles responsible for defining the architecture and operating model for how services are delivered and managed. They design service frameworks, service models and supporting capabilities to ensure alignment with business objectives, technology strategies and organisational operating models.
⚠ These are illustrative starting points. You must tailor the skills and levels to reflect your organisation's specific context, priorities and roles.
| Example job titles | Look at these SFIA skills and levels first | Other SFIA skills and levels to consider |
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Roles responsible for designing IT services, service models and supporting operational processes to meet business requirements. They define service architecture, operational processes, support models and service performance measures.
⚠ These are illustrative starting points. You must tailor the skills and levels to reflect your organisation's specific context, priorities and roles.
| Example job titles | Look at these SFIA skills and levels first | Other SFIA skills and levels to consider |
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Roles responsible for planning and managing the introduction of new or changed services into operational environments. They coordinate service readiness, operational acceptance and transition activities to ensure services can be supported effectively.
⚠ These are illustrative starting points. You must tailor the skills and levels to reflect your organisation's specific context, priorities and roles.
| Example job titles | Look at these SFIA skills and levels first | Other SFIA skills and levels to consider |
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Roles responsible for managing, delivering and continuously improving technology operational services. Includes monitoring service performance, managing incidents and problems, and ensuring services meet agreed levels. Involves coordinating across teams to maintain service stability and drive operational efficiency.
⚠ These are illustrative starting points. You must tailor the skills and levels to reflect your organisation's specific context, priorities and roles.
| Example job titles | Look at these SFIA skills and levels first | Other SFIA skills and levels to consider |
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Software engineering role family
Roles responsible for leading, managing, developing and deploying software engineers and software engineering capabilities.
⚠ These are illustrative starting points. You must tailor the skills and levels to reflect your organisation's specific context, priorities and roles.
| Example job titles | Look at these SFIA skills and levels first | Other SFIA skills and levels to consider |
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Roles responsible for the application of a systematic, disciplined, quantifiable approach to the development, operation, and maintenance of software (i.e. the application of engineering to software).
⚠ These are illustrative starting points. You must tailor the skills and levels to reflect your organisation's specific context, priorities and roles.
| Example job titles | Look at these SFIA skills and levels first | Other SFIA skills and levels to consider |
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Technology executive role family
Executive leadership role with accountability for the organisation's data strategy, data governance, and the exploitation of data as a strategic and commercial asset, including AI and analytics capability.
⚠ These are illustrative starting points. You must tailor the skills and levels to reflect your organisation's specific context, priorities and roles.
| Example job titles | Look at these SFIA skills and levels first | Other SFIA skills and levels to consider |
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Executive leadership role with strategic accountability for the information technology function, ensuring IT strategy, investment, and governance align with and enable the organisation's business objectives.
⚠ These are illustrative starting points. You must tailor the skills and levels to reflect your organisation's specific context, priorities and roles.
| Example job titles | Look at these SFIA skills and levels first | Other SFIA skills and levels to consider |
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Executive leadership role with accountability for the organisation's information and cyber security strategy, programme, and culture, ensuring information assets and technologies are adequately and proportionately protected.
⚠ These are illustrative starting points. You must tailor the skills and levels to reflect your organisation's specific context, priorities and roles.
| Example job titles | Look at these SFIA skills and levels first | Other SFIA skills and levels to consider |
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Executive leadership role with accountability for technology vision, innovation, and technical direction, evaluating and exploiting emerging technologies to advance the organisation's products, services, and competitive position.
⚠ These are illustrative starting points. You must tailor the skills and levels to reflect your organisation's specific context, priorities and roles.
| Example job titles | Look at these SFIA skills and levels first | Other SFIA skills and levels to consider |
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Technology infrastructure platform role family
Roles responsible for providing a reliable, flexible, scalable, secure and efficient IT infrastructure to meet current and future organisational needs.
⚠ These are illustrative starting points. You must tailor the skills and levels to reflect your organisation's specific context, priorities and roles.
| Example job titles | Look at these SFIA skills and levels first | Other SFIA skills and levels to consider |
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Roles responsible for the day-to-day operation, monitoring, maintenance, and support of technology infrastructure, ensuring availability, performance, and continuity of infrastructure services.
⚠ These are illustrative starting points. You must tailor the skills and levels to reflect your organisation's specific context, priorities and roles.
| Example job titles | Look at these SFIA skills and levels first | Other SFIA skills and levels to consider |
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Roles responsible for managing the provision of a reliable and secure technology infrastructure to support current and future organisational needs.
⚠ These are illustrative starting points. You must tailor the skills and levels to reflect your organisation's specific context, priorities and roles.
| Example job titles | Look at these SFIA skills and levels first | Other SFIA skills and levels to consider |
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Testing role family
Roles responsible for leading, managing, developing and deploying testers and testing capabilities.
⚠ These are illustrative starting points. You must tailor the skills and levels to reflect your organisation's specific context, priorities and roles.
| Example job titles | Look at these SFIA skills and levels first | Other SFIA skills and levels to consider |
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Roles responsible for planning, designing and executing tests to assess the quality, functionality and performance of software and systems. Includes defining test approaches, identifying defects, and providing evidence-based assurance.
⚠ These are illustrative starting points. You must tailor the skills and levels to reflect your organisation's specific context, priorities and roles.
| Example job titles | Look at these SFIA skills and levels first | Other SFIA skills and levels to consider |
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