Measurement MEAS
(unchanged)
Developing and operating a measurement capability to support agreed organisational information needs.
SFIA 9 is in development
- SFIA 9 beta due in early July 2024
- SFIA 9 planned for publication October 2024
This is a prototype for SFIA 9. It is subject to change before publication.
Moving to SFIA 9
- New level 2 added to support entry-level roles
- Guidance notes have been updated to illustrate applications of this skill
- SFIA 8 skill descriptions will remain available for you to use
- Previous SFIA assessments are not impacted by this change
Guidance notes
(modified)
Measurement can be applied to organisations, projects, processes, and work products.
Activities may include, but are not limited to:
- planning, implementation, and control of activities to measure attributes of processes, products, and services
- using measures to assess performance, progress, and provide indications and insights to actual or potential problems, issues, and risks
- identifying requirements for measurement
- implementing measurement to support iterative/agile working practices
- selecting measures and measurement scales, setting target values and thresholds
- establishing data collection and analysis methods, including automation
- real-time and near-real-time measurement.
The measurement skill has diverse applications across industries, including customer experience, IT systems and services, marketing, supply chain, software development, finance, healthcare, project management.
Understanding the responsibility levels of this skill
Where lower levels are not defined...
- Specific tasks and responsibilities are not defined because the skill requires a higher level of autonomy, influence, and complexity in decision-making than is typically expected at these levels. You can use the essence statements to understand the generic responsibilities associated with these levels.
Where higher levels are not defined...
- Responsibilities and accountabilities are not defined because these higher levels involve strategic leadership and broader organisational influence that goes beyond the scope of this specific skill. See the essence statements.
Developing skills and demonstrating responsibilities related to this skill
The defined levels show the incremental progression in skills and reponsibilities.
Where lower levels are not defined...
You can develop your knowledge and support others who do have responsibility in this area by:
- Learning key concepts and principles related to this skill and its impact on your role
- Performing related skills (see the related SFIA skills)
- Supporting others with tasks (generic examples are provided by the essence statements for each level)
Where higher levels are not defined...
- You can progress by developing related skills which are better suited to higher levels of organisational leadership.
Levels
Defined at these levels: | 2 | 3 | 4 | 5 | 6 |
Click to learn why SFIA skills are not defined at all 7 levels.
Show/hide extra descriptions and levels.
Level 1
Measurement: Level 2
(new)
Assists in the collection and maintenance of data for measurement purposes under routine supervision.
Follows standard procedures for measuring attributes of processes, products, and services.
Helps generate and distribute measurement reports.
Measurement: Level 3
(unchanged)
Applies standard techniques to support the specification of measures and the collection and maintenance of data for measurement.
Generates, produces and distributes reports.
Uses measurement tools for routine analysis of data.
Identifies and implements improvements to data collection methods.
Measurement: Level 4
(unchanged)
Identifies and prioritises appropriate measures, scales, and targets.
Supports projects, functions or teams in the development of measurement methods.
Specifies base and derived measures which support agreed information needs. Specifies how to collect and store the data for each required measure. Provides guidance on collection of data.
Designs reports and reporting formats.
Measurement: Level 5
(unchanged)
Establishes measurement objectives and the scope of measurement for functions, teams and projects.
Plans and implements improvements to measurement capability. Provides advice and guidance for effective use of measures and measurement.
Selects measures appropriate to the context and organisational objectives. Reviews data collection and storage mechanisms to support measurement.
Contributes to organisational policies, standards, and guidelines for measurement.
Measurement: Level 6
(unchanged)
Leads the development of organisational capabilities for measurement (including automation).
Creates the measurement framework and aligns measurement objectives with business objectives.
Develops organisational policies, standards, guidelines for measurement.
Provides resources to ensure adoption and adherence to policies and standards.