The global skills and competency framework for the digital world

SFIA User Stories

In this section we are collecting stories about SFIA use by various organisations. This is a new section to collect contemporary user stories. While we will gradually move our past case studies, currently in SFIA Newsletters, and past SFIA Conference presentations to this area, our focus is on new stories.

The SFIA Foundation used to publish case studies in a newsletter, some dating back to 2000 and also reference presentations given at the Annual SFIA Conference. Some of these are available in the newsletters published under the News section of this website. We will begin to add these to this section in due course.

As the SFIA Community has matured over the last 20 years we are finding more extensive use of SFIA and very novel use, of SFIA is escalating. We are now looking to revive this interesting resource and source more contemporary user stories.

If you wish to submit a SFIA User Story then please contact the SFIA Foundation, [email protected]

We start with our most recent user story.


Using SFIA to build a degree accreditation standard - David Bowers, Open University:

Computing degrees typically focus on knowledge and understanding, with practical activities executed within a “safe” teaching environment.  Employers, however, want graduates with real-world experience who are “work-ready”.  This is the essence of the “skills gap”, observed in many countries worldwide. 

In the UK, the Institute of Coding was a collaboration between 33 Universities in England and over 100 employers, receiving £20M of matched funding from the UK government.  Its aim was to increase the level of digital skills generally, and to address the “skills gap” in particular.  A major workstream within the Institute of Coding was to develop a new degree accreditation standard specifically designed to address the skills gap.

This webinar will describe the resulting accreditation standard, which is based on the SFIA framework rather than on academic bodies of knowledge.  It will show how SFIA can be used to design a curriculum which satisfies the relevant statutory (academic) frameworks, but focusses on the development of real-world competence rather than on academic knowledge alone.  A criterion-based, scalable, approach to assessing evidence of competence will also be described. 

The webinar is presented by David Bowers, an academic at the Open University, UK, who led the accreditation workstream for the Institute of Coding.  David is also a SFIA consultant and a member of the SFIA Council, with many years’ experience using SFIA to support students on placements to build validated portfolios of their achievements in the workplace.

Link to Youtube webinar recording here

Link to Q&A during the webinar here



Our most recent user story is an interesting one from R SIGNALS. This describes a search for a skills and competency framework and their selection of SFIA. This particularly interesting because it is a story of adopting SFIA, extending SFIA outside of traditional IT into some specialist areas relevant to their needs and tailoring it where necessary.

R SIGNALS User Story

University of Auckland:

A user story from the University of Auckland - originally published in Intelligent CIO APAC

A SFIA User Story about transforming the skills base of a high-calibre IT Team, defining 330 roles, mapping them with the SFIA global skills and competency framework, aligning a training programme and establishing a skills inventory.

University of Auckland User Story

We will begin to add previous SFIA User Stories below 

There are currently no items in this folder.