The global skills and competency framework for the digital world

SFIA View: User experience

User experience

(new)

User research URCH

(unchanged)

Identifying users' behaviours, needs and motivations using observational research methods.

User experience analysis UNAN

(unchanged)

Understanding the context of use for systems, products and services and specifying user experience requirements and design goals.

User experience design HCEV

(unchanged)

Producing design concepts and prototypes for user interactions with and experiences of a product, system or service.

User experience evaluation USEV

(unchanged)

Validating systems, products or services against user experience goals, metrics and targets.