The global skills and competency framework for the digital world

Knowledge - self assessment of behavioural factors

Logged in users can download the pdf here
You can register as a new user here.

Generic Attribute: Knowledge

The development and application of knowledge to achieve individual and organisational objectives in the workplace.

Learning and Professional Development

Professional development includes formal learning: to earn or maintain professional credentials such as academic degrees, industry accreditations to formal coursework, and informal learning opportunities situated in practice. Both can be intensive and collaborative, ideally incorporating an evaluative stage.

This behavioural factor describes and quantifies:

  • Scope and context of application Level 1-3 predictable “known” context. Levels 4-7 range from: unfamiliar situations; applying to standards that others follow and more broadly across the organisation.
  • Learning and professional development and resulting application. L1-3 – Absorb new information and apply it effectively in their role. Note: L&D at L2 includes information being presented systematically, whereas at level 4 the new information is critically assessed. L4-7 – Develop individual and broader organisational L&D needs.
  • L&D Contribution Levels 3-7 describes the individual’s role in and impact of knowledge sharing.

Question:
- What professional development and learning activities have you undertaken in support of your role?
- Do you participate in knowledge sharing activities in your workplace?
- How would you characterise your scope/level knowledge? e.g., generic, professional body of knowledge or industry domain.

 SFIA

Level

Statement

1

Applies newly acquired knowledge to develop new skills.

2

Demonstrates application of essential generic knowledge

typically found in industry bodies of knowledge.

Absorbs new  information when it is presented systematically and applies it   effectively.

3

Demonstrates effective application and the ability to impart

knowledge found in industry bodies of knowledge.

Absorbs new information and applies it effectively.

4

Is able to apply the knowledge effectively in unfamiliar

situations and actively maintains own knowledge and shares with others.

Rapidly absorbs and critically assesses new information and applies it effectively.

5

Develops a wider breadth of knowledge across the industry or

business.

Applies knowledge to help to define the standards     which others will apply.

6

Promotes the application of generic and specific bodies of

knowledge in own organisation.

Develops executive leadership skills and broadens and deepens their industry or business knowledge.

7

Fosters a culture to encourage the strategic application of

generic and specific bodies of knowledge within their own area of influence.

Knowledge Attributes

Knowledge refers to the body of factual or procedural information that can be applied, such as Bodies of Knowledge that can lead to accreditation e.g., PMBoK, BABoK.  Knowledge is constantly changing and is validated through use, experience and interaction within an organisation.

This behavioural factor describes and quantifies:

  • Level of knowledge in terms depth and breadth required to execute your professional skills and Type of knowledge for e.g basic generic knowledge; basic domain knowledge; thorough understanding of recognised generic industry; bodies of knowledge and specialist bodies
  • Scope of knowledge and its application in your work for e.g., area of work; wider business context; domain of the organisation; business, suppliers, partners, competitors and clients; own organisation and a broad knowledge of those of suppliers, partners, competitors and clients

Question:
- What level of knowledge do you bring to your role i.e., do you have any certifications or accreditations relevant to your role?
- What level of knowledge is required of your role in terms of the organisation’s position requirements?

SFIA

Level

Statement

1

Has a basic generic knowledge appropriate to area of work.

2

Has gained a basic domain knowledge.

3

Has a sound generic, domain and specialist knowledge

necessary to perform effectively in the organisation typically  gained from recognised bodies of knowledge and organisational information.

Has an appreciation of the wider  business context.

4

Has a thorough understanding of recognised generic industry

bodies of knowledge and specialist bodies of knowledge as necessary.

Has gained a thorough knowledge of the domain of                          the organisation.

5

Is fully familiar with recognised industry bodies of knowledge both generic and specific, and knowledge of the business, suppliers, partners, competitors and clients.

6

Has developed business knowledge of the activities and practices of own organisation and those of suppliers, partners, competitors and clients.

7

Has established a broad and deep business knowledge including the activities and practices of own organisation and a broad knowledge of those of suppliers, partners, competitors and clients.